Service Insurance

Nicholas A. Hayes

**** ****** **** *****, **********, MD 21784

410-***-**** *.********@*****.***

Education

Emerson College - Boston, MA Graduated 2013

Honors College - GPA 3.35

B.S. in Marketing Communications

Double Minor in Photography and Visual Studies

Featured at Mobius Gallery in Cambridge, MA for Senior Thesis Project

Work Experience

Dunkin Donuts - Eldersburg, MD 2007-2014

Independent Agent Sep - Dec 2013

Created marketing plan for grand opening of new store within project budget

of $5,000.

Coordinated direct mail campaign ahead of store opening.

Planned events and activities for opening day.

Crew Member Part-Time / Summers

Experience with all aspects of store activities .

Worked as part of a team to service customers and complete various store

procedures.

Received three consecutive 100% inspection scores this year for service and

cleanliness.

Emerson College - Boston, MA 2009-2013

Supervisor, Development & Alumni Relations

Participated in leadership meetings to review statistical information,

assess individual caller and team performance, and set fundraising goals.

Worked with two other Supervisors to manage a team of 12-20 associates

responsible for calling parents and alumni, building rapport and asking for

donations for the college's scholarship fund.

Met with individual callers to establish performance objectives and provide

guidance and feedback.

Extracurricular Experience

AFLAC - Marriottsville, MD Summer 2012

Insurance Producer Internship

Served at the highest-producing office in the highest-producing district in

the U.S.

Obtained a Maryland Resident Insurance Producer License.

Developed skills in cold calling, canvassing, networking and presentation.

Emerson College WECB - Boston, MA 2010-2012

On-Air Disc Jockey

Created two-hour radio show called "Pop-Off", featuring talk segments with

pop music blocks.

Produced original content based on current events and pop culture trends.

Managed radio studio space and control board while show aired.

Atlas Magazine & Your Magazine - Boston, MA 2010-2011

Photographer

Shot for several articles with topics ranging from style and fashion to

campus and global news.

Coordinated photo shoots with models, hair and make-up artists, writers,

and editors.

Attended staff meeting to discuss the progress of upcoming shoots and

events.

Modelista - Eldersburg, MD 2008-2012

Creative Director / Producer

Created "Modelista" amateur modeling competition.

Served as creative director, stylist, and photographer during photo shoots.

Produced and directed two artistically and commercially) successful runway

shows.

Managed the Modelista Facebook Fan Page and personal web page.

Skills

Proficient use of Adobe Creative Suite, iWork Suite, Microsoft Office

Suite, Skype and Oovoo

Working knowledge of Facebook, Twitter, YouTube, Tumblr, LinkedIn,

Foursquare, Instagram, Snapchat, and Vine

**References available upon request.

Contact this candidate