Sales Medical
Resume:
ANTHEA FYFFE
718-***-**** ************@*****.***
QUALIFICATIONS
Motivated leader with managerial and clerical experience. Possess strong
organizational, decision making, supervisory and communication skills.
EDUCATION
General Education Diploma (GED) (2006) - Glenmont, NY
Dudley College West Midlands (2002) United Kingdom – Fast Track Associates
in Office Technology
Glenmont Job Corps Academy (2009) New York, NY –Medical Administrative
Assistant Certification
PROFESSIONAL EXPERIENCE
J&K Catering Service Brooklyn, NY
Manager, January 2012 - April 2014
• Resolve customer complaints regarding sales and service.
• Determine price schedules and discount rates.
• Oversee activities directly related to making products or providing
services.
• Manage staff (30+), preparing work schedules and assigning specific
duties.
• Identify staffing requirements, conduct interviews, hire and train new
employees.
Hollywood Hair Salon Albany, NY
Receptionist, March 2010 - January 2012
• Direct and coordinate activities of businesses or departments
concerned with the production, pricing, sales, or distribution of
products.
• Manage staff, preparing work schedules and assigning specific duties.
• Support staffing needs through interviewing and training new
employees.
• Manage the movement of goods into and out of production facilities.
• Operate telephone switchboard to answer, screen, or forward calls,
providing information, taking messages, or scheduling appointments.
• Greet persons entering establishment, determine nature and purpose
of visit, and direct or escort them to specific destinations.
• Hear and resolve complaints from customers or the public.
• File and maintain records
• Receive payment and record receipts for services.
• Schedule appointments and maintain and update appointment
calendars.
ANTHEA FYFFE
718-***-**** ************@*****.***
Glenmont Job Corps Academy Glenmont, NY
Medical Office Assistant Intern, January 2009 - December 2009
• Answer telephones and direct calls to appropriate staff.
• Schedule and confirm patient diagnostic appointments, surgeries, or
medical consultations.
• Greet visitors, ascertain purpose of visit, and direct them to
appropriate staff.
• Operate office equipment, such as voice mail messaging systems, and
use word processing, spreadsheet, or other software applications to
prepare reports, invoices, financial statements, letters, case histories,
or medical records.
• Complete insurance or other claim forms.
• Interview patients to complete documents, case histories, or forms,
such as intake or insurance forms.
• Receive and route messages or documents, such as laboratory results,
to appropriate staff.
PROFESSIONAL REFERENCES
Bravid Harris
Employment Counselor
Atlanta Children’s Shelter
607 Peachtree Street
Atlanta, GA 30308
Sandra Keating, Esq.
Executive Director
Atlanta Children’s Shelter
607 Peachtree Street
Atlanta, GA 30308
ANTHEA FYFFE
718-***-**** ************@*****.***
Contact this candidate