Certified ABA Paralegal

S halen Mo rell Stadler

**** ***** ***** **. #*** Raleigh, N.C. 27609

704-***-**** or 214-***-****

**********@*******.***

E ducation:

Graduate Paralegal P rogram, Meredith College, August 2013-May 2014

Bachelor of Arts in Sociology, Baylor University August 2003;

Work Experiences

Passé I ntellectual P roperty, Paralegal, Raleigh, NC 2014

-Sole patent paralegal on all United States filings and cases

-Assisted attorney and clients in drafting patent applications from initial

consultation to the f iling of the application, Assignments and related documents with the

USPTO.

-Reviewed, drafted and filed prosecution related documents for Office actions and

petitions.

-U tilized FoundationIP to docket, create and t rack all deadlines.

-Docketed and reported out all correspondence for t rademark applications.

Smith-Anderson Law Fi rm, Temporary Project Associate, 2013

-Assisted with the largest file destruction project in fi rm history, inventorying

redweld folders from closed cases for attorneys to review on spreadsheets;

retaining files, destroying documents, cross-referencing client ID#s with the assigned

a ttorney

F rom May 2011-October 2012, I was a Hospice Care-giver for my dad who had

stage I V colon cancer. He passed away Oct. 22, 2012.

B ank of America Home Loans, Bankruptcy Customer Service I I, Plano, TX 2008-

2011

-Answered and assisted callers with all aspects of home loan servicing after loan

approval -Duties included answering principal and interest questions,

explaining and analyzing escrow accounts, updating tax and insurance

i nformation, expediting payoff demands, detailing amortization schedules, handling

payments, and communicating with a wide array of individuals, including

homeowners, insurance agents, attorneys, t i tle companies, financial institutions,

and 3rd parties.

-Met monthly quotas for sales in the t ransfers of refinance opportunities, insurance,

or credit card applications.

-Trained and assigned to specialty queues of bankruptcy, special loans, Private

Mortgage Insurance, and the Delinquent Property Tax Division

-Daily utilization of AS400, LAMP, Aspect, eWorkplace, I LA, SRM, and Microsoft

Outlook.

T housand T rails I nc., I nside Sales Specialist, F risco, TX 2006 - 2008

-Handled large in flux of outbound/inbound sales calls to convert into

reservations/tours.

-Fostered existing and established new sales, generating referrals, maintaining

office records, and providing customer services to clients.

-Met and exceeded daily/weekly and monthly reservation and tour sales goals.

-Trained incoming t raining classes on phone sales techniques, handling and

overcoming objections and customer satisfaction

Ut ilized Excel, Call Center In terface and DSC Client account management software.

Language & Computer Skills

Languages: Conversational French / Computer Skills: MS Word, MS Excel, and MS Power

Point, Adobe, AS400, SRM Client Relations, LA MP, IPortal

Volunteer experiences

~Baylor Buddies Mentor- to a special needs or “at r isk” student

~”Steppin’ Out” Volunteer - helping others and reaching out as needed

~Baylor University Welcome Week volunteer - greeting newcomers/campus tours

~ United Way

~Mission t r ips to Costa Rica and Israel

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