Customer Service Sales
Resume:
M onica Koziol
Chicago, I L **630
*********@*****.***
Visionary, results-driven project leader and financial sales consultant with an
outstanding record of delivering projects on t ime and within budget.
P roactive, works closely with business partners and combines a strong
business acumen with the ability to conceive profitable and efficient property
management solutions.
Core business competencies include:
P roject Management Strategic Business Planning Financial Management
Resource Management Property Management & Administration Client
Relations
R isk Assessment Business Analysis Contingency Planning
PROFESSIONAL EXPERIENCE
August 2013-Present: Financial Sales Consultant
Pittsburg National Corporation
DuPage County
Responsbilities:
• Made outbound calls daily to qualify and set meetings for Regional VP with
h igh net worth investors who have responded to the fi rm’s marketing and
advertising efforts as well as
• I n i t iated and followed u p on multiple sales calls to identify new sales
opportunities.
• Coordinated and teamed up sales efforts with both internal employees and
Reg.
• Executed operational services efficiently.
• P rovided quality customer service to internal and external customers.
A ugust 2010 – August 2013: Building Superintendent
Quali ty Management and Rentals
Chicago, I L
Responsibilities:
• Managed a total of 15 residential properties
• Handled repairs and maintenance
• P repared and handled landlord paperwork
• Handled communication between owners and tenants
• Handled and resolved telephone enquiries
• P rovided general assistance to the property manage
• Worked closely with owners and third party vendors to ensure timely
delivery of services
• Obtained and compared quotes for maintenance and repair work
• Managed the database and cash f low reports for the rental properties
Achievements:
• Developed a system for streamlining repair and maintenance work
• I mproved the existing system for responding to tenant and owner enquiries
Nov 2000 – Jan 2005: Property Officer
M &J Management
Chicago, I L
Responsibilities:
• Marketed properties for new tenants
• Handled day to day legal issues
• Handled repairs and maintenance issues
• Conducted regular property inspections
• Managed and updated databases for the rental properties
Achievements:
• I ncreased the net worth of rental properties managed by 35% between Jan
2000 and May 2005
• Oversaw apartment to condo conversions
EDUCATION
M.A. in Leadership and Organizations- Administration, Roosevelt University
ADM IN SKIL LS
Software Skills
Yardi
LRO pricing
Yieldstar
AutoCAD
Microsoft Office including Word, Excel, Powerpoint, Access
Language Skills
English
Spanish
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