Manager Office

[pic] [pic]

Mob:+20-010********

Email: **************@*****.***

Career Objective

> A challenging position in a well-established corporation enables

me to promote my career using my educational background,

extensive experience and my personal skills.

Education

. Monfeia university faculty of education English department, year

of graduation 1999

Work Experience

> Assistant Front Office Manager (in Charge)

From 17/07/2012 till Now

Three Corners Sea Beach Resort Marsa Alam Red Sea (324 Rooms)

> Duty Manager

From 10/04/2010 till 17/07/2012

Three Corners Sea Beach Resort Marsa Alam Red Sea (324 Rooms)

> Desk supervisor

From 01/11/2007 till 01/01/2010

Hilton Sharm dreams, Resort & Villas (5 Stars, 314 Rooms - 100 villas)

Sharm El Sheikh, South Sinai, Egypt.

> Desk Supervisor

From 07/07/2007 till 31/10/2007

Inter Plaza Beach Resort (5 stars, 598 Rooms)

Sharm El Sheikh, South Sinai, Egypt.

> Shift leader

From 01/12/2005 30/06/2007

Hilton Sharm dreams, Resort & Villas (5 Stars, 314 Rooms - 100 villas)

Sharm El Sheikh, South Sinai, Egypt.

> Front Office agent

From 01/03/2004 till 01/12/2005

Hilton Sharm dreams, Resort & Villas (5 Stars, 314 Rooms - 100 villas)

Sharm El Sheikh, South Sinai, Egypt.

Skills

.Monitor Front Office employees to ensure guests receive prompt, warm

attention and personal recognition

.Inform other operating departments, notably Housekeeping, of all Front

Office matters that concerns them

.Establish and maintain effective employee relations

.Assist the Director of Front Office in employee related matters such as

appraising and consulting

.Assist in the preparation of statistical, performance and forecast reports

as necessary in order

.to facilitate annual budget and strategic plan preparation and provide

management with marketing information

.Assist in monitoring and controlling, on an on-going basis, department

costs to ensure performance against budget.

Languages

Arabic: Mother Tongue.

English: Fluent.

Italian: Good

Personal Data

Date of Birth: 12th of April 1977

Place of Birth: Menofia - Egypt

Nationality: Egyptian

Military Service: Exempted

Marital status: Married

References

Name Position Property Telephone No.

Mr.Mahmoud Tayea General Manager Hostmark Hotels & 010********

Hostmark Hurghada Resorts

Mr.Farid Guirguis General Manager Three Corners Sea 010********

Beach Resort

Mr.Nazem El shrif General Manager Three Corners 010********

Impair beach

resort

References and certificates furnished upon request

Best Regards.

Contact this candidate