Customer Service Technician

Location:

Posted:

July 22, 2014

GARRETT GOMEZ-SPILLANE

Summary

Self-motivated business professional offering strong communication and quick thinking skills. Works effectively on

teams, as well as independently, in fast-paced environments.

Highlights

Knowledgeable in Economic Theory MS Office proficient

Proficient in mathematical and statistical analysis Exceptional customer service

Inventory management background Strong work ethic

Limited experience in software programing Approachable

Experience

DirecTV Installation Technician 08/2013 to Current

Shore Satellite Brick, NJ

Installation technician responsible for providing DirecTV service to available customers.

This includes quality installation up to specifications for DirecTV and customer approval, thorough explanation of

DirecTV equipment and interface for customer education and customer service for existing customers.

Assistant Head Technician 05/2011 to 06/2013

A&E Pools Jackson, NJ

Worked with the head technician of the company to install and fix faulty pool equipment.

This included re-wiring pool operating systems, replacing old pool heating systems and re-routing the plumbing

for damaged lines.

Worked with staff to ensure that all existing customers needs were met as well as demonstrate the type of quality

the company has been known for 20 plus years to new clients.

Entertainment and Audio Technician 04/2010 to 10/2010

Six Flags Great Adventure Jackson, NJ

This entailed preparing, testing and managing all audio equipment used for various concerts throughout the

season, running my own show during the fright fest season and working closely with rest of staff to provide an

amicable experience for the parks customers.

Education

Bachelor Degree: Economics 2013

Rutgers University New Brunswick, NJ

Minor in Mathematics