Administrative Assistant High School

Linda J. Mappin

Kennesaw, GA *****

770-***-****

********@*****.***

EMPLOYMENT HISTORY

CASE ADMINISTRATIVE

SIU Management/Combined Investigators, Woodstock, GA – 4/2013-7/2014. Special

Investigative Unit for AmTrust Insurance Company handling investigative assignment claims

involving workers’ compensation, automobile, general liability and property damage.

• Managed/distributed email assignments, handled special case instructions, closed files

and submitted final reports

• Prepared invoices for billing

• Managed annual Investigator Vendor Panel

• Trained new hires

SALES/MEMBERSHIP COORDINATOR

National Association Management Group, Kennesaw, GA – 1/2011-4/2013

• Managed and updated franchisee membership list for yearly dues billing, annual directory

and marketing/communication purposes

• Responsible for tracking new member information on monthly basis supplying to

Regional Presidents

• Logged received checks and followed up with discrepancies

• Responsible for 16 annual meetings which included acquiring information and

assemblage for Board Books, hotel rooming lists, transportation and menu planning

ADMINISTRATIVE ASSISTANT/RECEPTIONIST

LBT Enterprises dba Quiznos North GA, Atlanta, GA – 7/2008-1/2011

• Supported CEO and VP of Operations/Development

• Coordinated Market Meetings, special events and travel arrangements

• Liaison between Corporate Office and Franchisees

• Handled franchisee complaints

• Prepared and organized Marketing Packets

REALTOR

Coldwell Banker Residential Brokerage, Kennesaw, GA – 1998-2008

• Presented marketing strategies for sellers; catered to buyers’ specifications

• Mediated between customers, clients and agents

• Prepared and negotiated contracts, exhibits and amendments

• Scheduled inspections and oversaw repairs

• Communicated with attorney’s offices and mortgage companies for smooth closings

LEGAL SECRETARY

Savell & Williams Law Firm, Atlanta, GA – 1992-1993

• Freelanced from home picking up and returning assignments within specified deadlines

for this workers’ compensation/insurance defense firm.

• Filled in for secretaries and receptionist as needed.

LEGAL ASSISTANT

Chandler, Franklin & O’Bryan Law Firm, Williamsburg, VA – 1989-1992

• Interviewed potential clients injured in automobile accidents, worker’s compensation

accidents and possible medical malpractice suits; summarized meeting to attorney

• Maintained 100-125 files while medical treatment was completed

• Summarized file for settlement or litigation purposes

LEGAL SECRETARY

Savell & Williams Law Firm, Atlanta, GA – 1982-1989

• Legal Secretary to a partner and an associate attorney for this workers’

compensational/insurance defense firm.

• Maintained files, transcribed dictation and answered phones

SKILLS

Microsoft Office Suite

Lexis/Nexis/Accurint

Legal-X

Lawson

Sage/ACT

75 WPM Typing

EDUCATION

Kennesaw State University Continuing Ed, Kennesaw, GA

North Cobb High School Graduate, Acworth, GA

REFERENCES

Available Upon Request

Contact this candidate