Sales Representative

Julia G. Marlowe

Fairview Park, Ohio *****

216-***-**** **********@*****.***

An Organized and effective sales professional in addition to being a Miller Heiman Alumni in both Strategic and Conceptual Selling. Has a strong business background with a proven ability to establish robust rapport with customers. Demonstrates exceptional results driven outlook with sales and organizational skills crucial to the sales industry and that are necessary to increase revenue and ensure customer loyalty. Offers strong communication skills and ability to adapt accordingly in high-pressured and ever changing environments. Recipient of Certificate of Service Excellence award as well as other positive customer-feedback results.

PROFESSIONAL EXPERIENCE:

Struers, Incorporated January 2013 – Present

Technical Inside Account Representative Westlake, Ohio

• Working closely with multiple outside reps as partners, thriving in both a team environment and individual setting demonstrating immense communication proficiency

• Developed training manual and educated/coordinated the entire sales staff nationwide including Canada; strengthening leadership and presentation skills

• Forecasting sales to support the independent clients to Fortune 500 companies

• Responsible for developing additional contracts with clients when purchasing equipment

Costco Wholesale Corporation November 2009 – January 2013

Major Sales Associate Strongsville, Ohio

• Responsible for major sales with the electronics department of this Fortune 500 retailer

• Provide customers with product knowledge to enable informed purchasing with a one on one sales approach

• Manage physical layout of displays to enhance the buying experience

• Use of strong communication skills to increase customer satisfaction as evidenced by customer feedback and executive recognition

The Front Room January 2007 - June 2009

Barista Athens, Ohio

• While a full-time student, developed time management, communication and organizational skills in fast-paced environment to build good customer relationships and repeat business

• Focused on maintaining effective and efficient work environment

• Maintained a detail-oriented approach to ensure responsibly accounting and cash management

MOEN, Incorporated World Headquarters January 2009 – March 2009

Intern North Olmsted, Ohio

• Worked full-time with the Wholesale/Marketing and Retail Business Units

• Contributed to product development and new packaging designs

• Performed key research and development activity across various departments

EDUCATION: Ohio University, Athens, Ohio

Bachelor of Science in Retail Merchandising, Minor in Business

Major Classes of Study: Finance, Accounting, Marketing, Management, Product Development, Visual Merchandising, Economics, Fundamentals of Operating Systems

SPECIAL PROJECTS:

• Develop training manual and methods on changes to internal data base

• Train, develop and educate new sales staff

• Networked with international colleagues in South Korea for product development project

• Developed marketing plan and business strategy for new product and service implementation

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