Sales Customer Service

DEEPAK R. SINGH

Email: ***********@**********.***

Mobile: 992******* / 993*******

Seeking assignments with a growth oriented organisation of repute.

PROFESSIONAL SYNOPSIS

A result oriented professional with 17 years of rich experience in Sales &

marketing, Business Development. Experience in new business & market

development, product positioning and handling distribution network.

Developed acumen for developing business opportunities in various regions.

Well versed with the presentation/ negotiation/computers skills. Extensive

experience in consistently raising sales and profitability for the company.

Recipient of several appreciations & recognition across the career path. An

effective Communicator with excellent interpersonal & relationship

management skills.

Specialties:

1) Education Industry

2) Business Process Outsourcing

3) Pharma Industry

AREAS OF EXPOSURE

Business Development

< Formulate long term/short term strategic plans, budgets to

enhance sales, conducting negotiations & marketing

operations thereby achieving increased sales growth across

region.

< Drive sales initiatives & achieve desired targets with

overall responsibility of return on investment and

exploring marketing avenues to build consumer preference

and drive volumes.

< Conduct competitor analysis by keeping abreast of market

trends & competitor to achieve market share metrics.

Sales and Marketing

< Drive sales initiatives to achieve business goals &

managing sales team for achieving the same.

< Prepare sales & marketing plans for promoting various

Products in accordance with macro plans of company.

< Streamline pre-existing processes to enhance efficiencies,

while minimizing operational time/costs.

< Conceptualize and implement sales promotional activities as

a part of brand building & market development effort.

. Plan marketing inputs like sales and marketing.

. Participate in the advertisement strategies for showing

benefits.

. Forge relations with customers, professionals.

. Execute Key Opinion Leader Management.

Channel Sales Management/ Distribution

< Develop and appoint new business partners to expand product

reach in the market and coordinating with the dealers &

distributors to assist them to promote the product.

< Evaluate performance & monitoring distributor sales and

marketing activities.

Relationship Management

< Build and strengthen relationships with key accounts, sales

fraternity, opinion leaders, thereby ensuring high customer

satisfaction by providing them with complete product

support.

< Close co-ordination with the other departments, ensuring

smooth and profitable operations.

Man Management

< Handled responsibility for recruiting, mentoring & training

to the sales team for ensuring optimum performance to

deliver quality services in market.

< Monitoring & motivating the manpower & ensuring quality

deliverables in the market.

< Planning individual/ team goals to achieve pre set targets

within time, quality & cost parameters.

CAREER HIGHLIGHTS

Jan 11 - Present

Reporting to the Chairman and Trustee.

Marketing of Podar International Schools.

Marketing of Podar Brands like Podar Jumbo Kids / Podar Jumbo Kids Plus -

Daycare / Podar Jumbo Kids Connect across India. Discussions with prospects

to gain entry in UAE markets.

Assignment Involves:

< Create Awareness.

< Generate Inquiries.

< Increase number of confirmed admissions.

Activities:

< Conducting BTL activities.

< Negotiating business proposals with agencies dealing in Print Media,

Hoardings and Scroll Advertisements on Cable Channels (Electronic

Media).

< Design Signage's and Direction Boards.

< Advertisements in National and local News Papers.

< Auditoriums for Parent Orientation programs and addressing the

gathering.

< Inspect schools at regular intervals.

< Coordinate with School Principals and Administrative Officers (A.O.)

for write-ups in newspaper.

< Monitor admission figures on weekly basis.

< Manage inquiries from parents through e-mails and phone calls.

< Present daily/weekly report to the director.

Achievements:

< Successfully participated in Children Film Festival, Junagadh.

< Achieved admission targets in Podar International Schools at Latur,

Solapur, Chalisgaon, Karad, Nagpur(Besa), Nagpur(Koradi).

Oct 09 - Jan 11 with Hazel Mercantile Limited in Marketing Department

looking after Domestic Market (Chemicals).

Sept 08 - Sept 09 with HERBAL HILLS as Operation's Manager ( Mumbai ) with

a team of 3 Marketing Managers, 6 Area Sales Managers, 10 Medical

Representatives & 16 Distributors.

Nov 05 - Aug 08 with CITIGROUP GLOBAL SERVICES as a "Senior Associate"(Band

2).

Has a distinction of working for US Process CITICARDS & was later given an

opportunity to manage US Process AUTO SERVICES with several certificates

of appreciation for providing excellent customer service.

May 04 - Oct 05 as District Manager (Andheri - Dahanu) with USV Limited

(Pharma Division) with a team of 6 Representatives.

May 97 - April 04 with Ranbaxy Labs Ltd. (Pharma Division)

May 97 - March 02 served as a Medical Service Representative

April 02 - April 04 promoted as a Hospital Business Executive

Oct 96 - Apr 97 as Medical Sales Representative with Blue Cross

Laboratories.

Commenced career as Medical Representative with PCI.

Nov 95 - Sep 96 as Medical Service Representative with Pharmaceutical

Company Of India(PCI).

ACADEMIA:

Master of Business Administration (MBA-Marketing)

BSc (Chemistry) from Mumbai University in 1995.

HSC (Science)-Mumbai in 1990

SSC- Mumbai in 1988

PERSONAL DETAILS

Date of Birth : 19th May 1972

Address : D-301, Gruhashobha, Sakai Nagar, Umele, Naigaon (W), Tal-

Vasai,

Dist- Thane

Languages Known : English, Hindi and Marathi.

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