Business Anayst

Ashleen (Awatef) Shehab

Mississauga, ON L*A *B* **.******@*****.**

(M) 416-***-****

(H) 647-***-****

Business Systems Analyst / Project Manager

PROFILE

A demonstrated success and stable background in corporate/ Retail banking

communications, project management and program implementation in

multicultural professional environments. A diverse experience as a team

leader, organizational development, business planning and diplomatic

problem resolution.

. Extensive professional IT experience in Global Information Technology in

Banking sector

. 5 years professional experience in Corporate & Investments Banking Unit

in banking sector as Business Analyst / Project Manager.

. Managed and leaded many projects.

. Excellent experience in Corporate Risk Rating System.

. Solid experience as a Developer, System Analyst and Team Leader to

achieve the desired goals

. Good experience in Anti Money Laundry (AML) system.

. Excellent experience in Extract, Transform & Load data from many sources

into Oracle/ MS SQL databases.

. Strong experience as AS/400 (I-series) RPG developer /analyst

. Extensive exposure to cross-cultural dynamics and international business

practices in North America, Europe, Gulf and the MENA area

. Confident and skilled at organizing the start-up phase and during the

life time of the project

. Multi-tasking talents in team building, resource allocation, detailed

presentations, needs analysis and attention to detail in time-sensitive

situations

. Minimize problems through full analysis of the business and technical

requirements

. Strong leadership skills; Self-motivated in taking initiative in

conducting the necessary operations within the organization

. Confident experience in working with senior management, professional

peers and external assets in virtual and multi-site locations

. Sheridan collage OSLT program

Mississauga, ON.,Canada 2014

TECHNICAL SKILLS

Operating System: OS/400, Windows.

Hardware: AS/400, PCs

Programming Languages & Tools:

RPG, RPGLE, CLP, CLLE, SDA, RLU, DFU, Query/400,

SQL, Oracle Warehouse Builder (OWB),

MS Office products (Word, Excel, Access,

PowerPoint, Visio), MS Project, .Net framework.

Reporting Tools: Hyperion (BRIO), Oracle Discoverer.

EMPLOYMENT & ACCOMPLISHMENTS

* Business Analyst/Project Manager

2008 - 2013

Arab Bank plc

. Successfully managed and led Profitability System, Electronic Clearing

Cheques System and Loan System

. Created and updated operation & projects manuals and toolkits.

. Managed pre-allocated budgets.

. Identified and explored business opportunities

. Conduit between business, system requirements and design validation

. Translating between business speak and IT speak

. Providing solutions / workarounds to the business as it relates to

system defects and new business processes

. Support Project Team members on project activities

. Support data migration from legacy systems

. Support defect analysis as part of testing process

* ETL Team Leader 2005 - 2008

Arab Bank plc

. Successfully managed and led one of the main projects for the IT

department which was building Oracle Data Store (ODS) for all banks'

data.

o Extracting data from different operational systems into stage

oracle database using Oracle Warehouse Builder tool

o Transform by validating and cleaning the data, building aggregates,

apply business rules to meet the business and technical needs of

the target database

o Load data into target Oracle database and create business layer.

. Building required reports using Oracle Discoverer and HYPERION (BRIO) to

meet business needs and help business users to build ad-hoc reports.

. Using SQL to validate the data and maintain the tables

* Developer/ System Analyst

Arab Bank plc

. Successfully managed and led two main projects for the IT department

including: Central Bank of Jordan (CBJ) and MIS system

. Created the system design and functional specifications

. Provided support and training for users and technical developers locally

and in regional offices

. Managed the relationship with the vendor's application development and

programming consultants

. Wrote technical procedures and documentation for the applications

including operations

. Identified opportunities that can improve efficiency of business

processes.

. Troubleshot technical issues and identified modifications needed in

existing applications to meet changing user requirements

. Provided programming for some in-house IT projects

. Served as a liaison and facilitator between all business units and

stakeholders to assist in addressing and resolving IT software issues.

. Conducted weekly meetings with the MIS team to discuss progress and

issues to be resolved, and reported progress on a weekly basis to the

senior management

EDUCATION

Bsc. Computer Science

PROFESSIONAL TRAINING

. AS/400 (I-series),RPG Programming Languages, IBM

. Hyperion Intelligence Tools: Design Reports & Dashboards, Sybase

. Project Management Skills

. Oracle 9i Developer track, Oracle Warehouse Builder & Oracle Discoverer

. Effective Project Management

. MS Project

. Time Management

Activities

. Volunteer Programmer / Developer

Royal Jordanian airline.

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