Customer Service Part Time

Christine Williams-Kavanagh

Toronto, ON

***********@*****.***

Career Objective

To obtain a full or part time position with Talent Desk.

Summary of Qualifications

• Demonstrated excellent customer service skills during my four year employment at Swiss Chalet

• Dedicated, reliable and honest

• Works well in a team environment, and independently as displayed through college assignments

• Organized and efficient through communication within group work, emails, and verbal

interactions

Education

George Brown College

September 2012 - Toronto, ON

April 2014 Special Events Planning

Working towards completion of diploma in April 2014

Successfully completed course with a 3.2 GPA: Special Event Planning & Delivery, Meetings &

Conferences, Catering, Accounting, Law, Marketing, Selling Special Events, Leadership, Guest Services,

and Wine and Beverage. Through these studies I worked on produced and executing two events.

Employment History

The Princess Margaret Cancer Foundation

January 2014 – Toronto, ON

July 2014 Special Event Planning Intern

• Manage social media for upcoming events

• Cold calling to procure potential participants and donors

• Administrative duties

• Process donations using Raisers Edge

• Utilization of fundraising website Raisin

• Use of Microsoft Word, Excel, and Publisher

• Assisted with set up and tear down of events

• Volunteered on various tasks at events

November 2009 - Swiss Chalet Whitby and Toronto, ON

March 2014 Server

• Customer service through taking a guest’s order, as well as when serving their food

• Ensuring their satisfaction

• Cleaning the store prior, during, and after closing time

• Restocking and replenishing supplies as needed

Volunteer Activities

The Oshawa Hospital Foundation 2006 - 2009

The Conference Place at Ontario Shores 2005 – 2007

References available upon request

Contact this candidate