Colleen Novak
***** ******** **** *****: 661-***-****
Castaic, CA 91384 acdyr9@r.postjobfree.com
Professional Experience
Sales 03/2011 03/2014
AM Touch Dental/American Medical Hospital & Supply Co.
● Inside telephone sales for Dental Supply company
● Call on dental offices for initial sale and revive old accounts
Customer Service & Sales 10/2007 01/2011
Refine' Skin Care / Sorme Cosmetics
● Duties consisted of aggressive inside sales for new and existing customers, heavy phones, log of client information to CRM
and Excel entry. Timely follow up and promotions, appointment setting and high end customer service. Revived customers
with new compact packages and emphasis on quality and customer service with exceptional detail.
● Increased sales and customer service by 50%
Manager 07/2004 08/2007
Dasha’s Bar Restaurant Canyon Country, CA
● Responsible for all public and vendor relations, sales, purchasing budget, staff training, inventory control,
schedules, monthly reports and deposits. Maintain Bar Restaurant up to code and ABC Standards
Quality Control 02/2003 07/2004
Natural Hazards Disclosure Santa Clarita, CA
● Worked for the California Association of Realtors through Select Temporary Agency.
● Quality control of all maps, geology, hazard reports and disclosures ensuring all documents were related in files and
delivered on time.
Sales 09/1999 12/2003
Vital Dynamics Inc. Canoga Park, CA
● Inside telephone sales for herbal supplement company
● Special marketing and ensuring customer service satisfaction
Education
Clinton High School – Academic and Drama Manhattan, NY
College of the Canyons – Period Drama and Art Valencia, CA
Watterson Sawyer – Travel and Tourism Van Nuys, CA
Societies & Achievements: SAG, AFTRA, Poets Society, BMI Singer, Songwriter, Publisher original works.