Manager High School
Resume:
SANDRA TONEY
Las Vegas, Nevada
*********@*****.***
PROFESSIONAL SUMMARY/OBJECTIVE
Extremely dependable and enthusiastic individual seeking an Office Manager
position in the Las Vegas area. Offering hands-on experience in daily
office operations, high level of customer focus, people skills and
exceptional interpersonal abilities to contribute in the success of the
organization. Seeking a role as an Office Manager where proficiency in
managing front desk, office operations and excellent customer orientation
will be fully utilized while completing tasks that will further the goals
of the organization.
PROFESSIONAL EXPERIENCE
Gary Jett MD LLC, U.S. VI 2004-2010
Health Care Administrator
Private practice outpatient physical medicine and rehabilitation clinic.
. Physician practice administrator, working alongside physician.
Supervised medical practice services including staff supervision
(Receptionists, Medical Billers, Medical Assistants, and Physical
Therapists). Managed hiring, training, coaching, performance
management. Conducted monthly meetings for clinic and administrative
staff. Maintained and reviewed medical records for accuracy.
. Managed billing process which included claim submissions to insurance
companies and managed patient collections. Oversaw medical legal
department for outstanding invoices related to personal injury cases.
. Implemented Medicare insurance program for the medical practice and
monitored Medicare billing to ensure that proper policies and
procedures were consistent with required guidelines.
. Managed medical facility cleaning, routine and emergency maintenance
visits. Oversaw ordering of medical and office supplies for practice.
. Oversaw financial operations; created monthly reports and ensured
timely payment of invoices. Served as liaison to physician;
communicated financial standing via reports and status meetings with
accountants.
. Managed and oversaw physician patient scheduling, deposition and court
scheduling which included confirming appointments and ensuring that
calendars were conflict free.
. Increased marketing presence by organizing and launching television
commercial to attract new patients and grow sales. Marketing campaign
included direct mail pieces, physician open houses, office meet and
greets as well as monthly staff therapist presentations to physicians
in the local community.
. Oversaw HIPPA (Health Insurance Portability & Accountability Act)
requirements to ensure that policies and procedures affecting
maintenance of patient information were maintained. Trained new
employee on the regulations of patient privacy. Created policy to
govern file management to ensure medical record confidentiality.
. Coordinated and assisted in implementing Lifestyle Change program for
patients to support weight loss and provide education on living
healthier lifestyle. Supervised program set up and created incentive
programs for patient weight loss. Researched supplements and healthy
food choices for patients. Assisted in marketing program to local
community.
Sandra P. Toney Page 2
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NATIONAL BROADCASTING COMPANY, Burbank, CA 1997-
2003
Executive Assistant to President & General Manager, 1999-2003
An entity of the General Electric Company, a major television network.
. Managed office of the President
. Duties included typing various documents, filing, travel arrangements,
updating databases scheduling and reception
. Staff meeting notes that were distributed to Vice President and
Station Management
. Liaison to Newsroom and General Manager. Communicated with all levels
including President of NBC Corporate offices
. Successfully assisted in transitioning three presidents to the
position of President and General Manager in a 3 year period
. Assisted in community events by participating in NBC 4 Community
Volunteer Programs
. Worked in consistently fast paced environment which consisted of
working with high profile personalities
NATIONAL BROADCASTING COMPANY, Burbank, CA
Executive Assistant to Director of Engineering, 1997-1999
. Provided support to Field, Editing, Maintenance and On Air Operations
with 5 managers with a total of 114 employees
. Accounts payable functions include reviewing, coding, and processing
invoices for Field, Editing and Maintenance
. Liaison for Finance and Engineering group. Responsibilities include
tracking monthly expenditures and preparing month end report to submit
to finance
BELMONT HIGH SCHOOL, Burbank, CA
1995-1998
Office Manager, Assistant Career Counselor for Career Center and Teachers
Assistant
at this southern California high school
. Effectively taught and managed students in career center
. Coordinated yearly Career Day for 1500 inner city student for Belmont
High School
. Created and organized learning materials for high school student
. Assisted the instructor with English class for remedial students
EDUCATION
California State Polytechnic University, Pomona, CA
Liberal Studies Major
1993-1996
Key Real Estate School
2013
SKILLS
Operating Systems - Windows XP
MS Office-Microsoft Word, Excel, Powerpoint, Outlook Email, Medisoft
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