Jessica Jon'L Gilbert
Las Vegas, Nevada
**************@*****.***
Summary
I have a work history that is comprised of mainly customer service related employment. I enjoy the customer service field as it allows me to interact and help people as opposed to simply doing a job. Customer service is a great fit for me as I have a very welcoming and outgoing personality
Objectives
I would like to obtain a position, with a reputable company, in which I can further my experience and grow with.
Education
Lansing Community College
Lansing Community College, Lansing, Michigan
Grade: Sophomore
Studied in the field of Accounting
Employment History:
April 2014 - Present
Company: Adidas
Las Vegas, NV
Assist and greet customers, answer phones, complete transactions, interact with ALL customers and help with their needs, maintain a safe and clean work environment
October 2013 – January 2014
Company: Macy’s
Las Vegas, NV
Assist customers with products and information, complete transactions, maintain a clean and safe work area
April 2013 – July 2013
Company: The Animal Foundation
Las Vegas, Nevada
Care for animals, monitor behavior and health, and assist customers as needed
October 2011 – January 2012: Cashier
Company: Wal-Mart
Lansing, Michigan
Complete transactions, handle large amounts of money, greet and assist customers, and answer phones at stations
October 2006 – October 2007: Floor Sales Representative
Company: Starship Enterprises
College Park, Georgia
Inform customers on product information, assist customers, and make sales
May 2006 – December 2009: Secretary/Receptionist
Company: Liberty 24 Hour Delivery Service
Lawrenceville, Georgia
Answer multi-line calls, place customer orders, filing paperwork, enter important data into computer system, payroll, and fill-in delivery driver when needed
April 2005 – April 2006: Secretary/Receptionist
Company: Theresa & Richard's Bonding Company
Atlanta, Georgia
Answering multi-line phones, assist customers, filing, and completing proper paper work for each customer
Professional Skills:
Typing 40+ wpm – Advanced
Fluent in Microsoft (Word, Excel, Ect.) as well as PowerPoint – Advanced
Hobbies & Interests
I enjoy interacting with positive people as much as possible. In my spare time, I like to spend quality time with my family and I very much enjoy the outdoors.
Other Information:
I am a very determined and dependable person. I strive to be the best at what it is that I set out to do. I learn quickly, I put my best foot forward, and I am an over achiever. People, who I’ve worked with, will say that I am an extremely pleasant person to work with and to just be around in general. I always bring a positive attitude into the workplace and into life as a whole.