Social services
Resume:
Lavon T. Thomas
*** *’Malley Drive Suite# *** Parma, OH 44134
Email: ********.*@*******.***, Cellular: 216-***-****
OBJECTIVES:
To obtain a Full-time position within Human/Social Services
EDUCATION:
Penn State University- Erie, Pa
Bachelors of Arts in Psychology Graduated December 2007
Associates of Arts and Sciences Graduated December 2005
EDUCATIONAL SERVICES EXPERIENCE:
Kaplan Career Institute May 2013-March 2014
Admissions Representative, Enrollment Services
• Outreach potential students/Student retention
• Marketing knowledge of programs and requirements
• Complete documentation in a timely manner
• Assist and advise students on educational direction.
• Operate Campus-vue a higher education programming system
• Demonstrate phone etiquette and making approx 200 calls a day.
• Function as a mentor to assign students, to make sure each student is on task and graduates their program.
Cleveland Job Corps, U.S Department of Labor Nov 2012-Jan 2013
Career Counselor
• Recruit, manage, engage, and retain students into the program
• Completing weekly, monthly, and individualized reports.
• Function as a mentor to assign students, to make sure each student is on task and graduates their program.
• Consumer Care
SOCIAL/HUMAN SERVICES EXPERIENCE:
Mental Health Services Oct.2011- Aug.2012
Case Management – CPST area of: MDO/IDDT
• Homeless Consumers with Developmental Disabilities
• Development of Individualized coping skills and treatment planning, ISP
• MDO ( Mentally Disabled Offenders); IDDT (Integrated Dual Diagnosis Treatment)
• Advocacy through Jail and Courts along with Coordination and Collaboration with Probation Officers
• Medicaid Billable Services; Community Wavier; Consumer Care
Connections Health Wellness and Advocacy Sept. 2010-Oct 2011
Case Management CPST
• Developmental Disabled Consumers; Monitor and Manage Mental Health Stability
• Linkages Community Resources, Public Aid and Outreach
• ISP/ Progress notes
• Education on Mental Health diagnosis symptoms and treatment
• Creating Networks of Support and Strength Based Programming
• Medicaid Billable Services
University Settlement Jan. 2009- April 2010
Activities Coordinator
• Activities Coordinator for Senior/Older Adult population
• Facilitate and coordinate various seminars and outreach for the Older Adult population
• Create and establish (Construct) a monthly newsletter and calendar
• Minor Mental Health advising along with developing care plans for each individual
• Developing areas to support the Wellness model (six dimensions) physical, mental, emotional, spiritual,
occupational, and social to be instituted into the lives of each individual.
Bellefaire JCB (Jewish Children’s Bureau) Jun 2008-Dec. 2009
Child Care Worker
• Transitional Living (TLP)
• Child Care Worker
• Assist with Developing and Managing skills of independence and self control
• Adolescence with Mental Illness, Sexual and Physical Abuse
• Counseling, developing individual service plan
• Consumer Care
Lakeshore Community Services Mar.2006-April 2008
Mental Health Professional
• CPST ;Developmental Disabled Consumers
• Administer Medication; Assist in daily Life Skills; Community Activities; Attend Doctor/Therapy
Sessions
• Assisting with employment coaching, guidance, and skill building
• Manage Behavioral and Psychological Issues along with building Cognitive Abilities
CUSTOMER SERVICE EXPERIENCE
• Police and Safety Services Penn State Behrend Sept. 2002-Dec.2003
• Career Development Center Penn State Behrend Jan. 2004-May 2004
• Comair Delta Airlines at Erie International Airport Aug.2004-Jan.2005
o Front Counter/Air Traffic/ Aircraft Repairation
o / Security Check/Baggage Claim
• Express Men’s Store Millcreek Mall July 2002-Jan.2006
SKILLS:
• CATT, Excel, Word, PowerPoint, Outlook, Publisher, Citrix, etc…
• Interpersonal Skills: Listening, Patience, Problem-Solving, and Positive Thinking
• CPR and First Aid Certified; Defensive Driving Training
• 8+ years of Consumer/Customer Service Experience
Contact this candidate