Customer Service Sales, Maintenance.

Lucas A. Gibson

**** ****** *****

North Olmsted, Ohio 44070

Cell: 216-***-****

************@*****.***

OBJECTIVE

To obtain a position that will allow me to utilize my facility management

skills and past experiences for the benefit of the organization.

EDUCATION

Owens Community College, Findlay, Ohio

August 2003 - December 2005 Criminal Justice

Apollo Career Center

August 1999-August 2001 Heavy Equipment Operations

PROFESSIONAL EXPERIENCE

Dealer Tire, LLC, Cleveland, Ohio

Facilities Maintenance Associate

July 2009 - Present

Responsibilities:

. Maintain PM schedule and schedule service with subcontractors.

. Responsible for the repair and replacement of general office equipment

and fixtures including light bulbs, ballasts, plumbing, door locks,

hardware, paint touchups, and furniture.

. Moving furniture, bookshelves, and file cabinets to maximize space and

ensure a safe and accessible working environment.

. Hanging whiteboards, corkboards, shelves, pictures, and basic office

displays to improve functionality and productivity for associates.

. Prepare shipment orders and distribute packages and mail on a daily

basis.

. Hold master keys, duplicate and collect facility keys.

. Responsible for grounds maintenance and care, plant care, outdoor

cleaning of grounds surrounding facility, snow removal and salt dispersal

before and during business hours.

. Track facility requests to create efficiencies and eliminate unnecessary

costs to the company.

. Project Management, works with outsourced venders to ensure quality

standards and service are met.

. Maintains equipment and parts inventories, and keeps inventory records

for company.

. Works with Hand Tools and Heavy Equipment.

. Makes sure Customer Service and Customer satisfaction is met.

MRN Ltd. Partnership, Cleveland, Ohio

Electrician

May 2007 - February 2009

Responsibilities:

. Received incoming inventory on a daily basis and distributed materials to

appropriate locations.

. Performed basic to advanced electrical work such as roughing in the

beginning of a project to finish work.

. Experienced in working with conduit, breaker panels, installation of

lights, outlets, switches, etc.

. Maintenance duties such as prep work and clean up.

. Developed the skills that allow me to troubleshoot a problem and develop

solution's.

Tru green Chemlawn, Perrysburg, Ohio

Sales Associate Team Lead

January 2007 - May 2007

Responsibilities:

. Analyzed customer's lawns to determine the appropriate products to

improve their lawn care.

. Further developed customer service skills by listening to their needs and

solving there problems.

. Supervised group of three to five sales people who scouted for customers

door-to-door.

. Closed sales and developed customer rapport by showing them their

solutions to their problem, and staying in communication with them.

Trebor Distributing, Inc., Toledo, Ohio

Crew Leader

July 2006 - November 2006

Responsibilities:

. Developed excellent communication and leadership skills for the training

purposes of my crew and customer

. Oversaw a crew of three to five people and trained them in the field of

door-to-door sales.

. Developed selling and closing skills within the field of sales by

listening to their needs and solving their problems.

. Managed credit transactions by working with the credit bureau to process

credit applications.

. Marketed a product by advertising door-to-door.

. Achieved the Top New Dealer status and acquired the record for 24 sales

in August of 2006, for the Wolverine Division.

. Received various awards for sales, including 35 cumulative sales in the

month of October 2006.

Valvoline, Bowling Green, Ohio

Crew Leader

2003 - 2006

Responsibilities:

. Greeted customers.

. Presented services recommended for their car.

. Listened to turn customer's questions, concerns or requests into action

items to drive business forward for the store.

. Sold the recommended services that a customer needed.

SKILLS Ability to analyze a problem and determine the severity and whether

or not is can be repaired in house or requires and outside service call.

. Experience in dealing with a variety of people in the area of customer

service.

. Experience with snow removal and lawn and turf management

. Ability to complete task in a timely manner, while making sure the job is

done accurately.

. Basic computer Maintenance skills: plumbing, electrical, heavy equipment

operations, clean-up, ability to use hand and power tools

. Experience in working in teams to achieve common goals of an

organization.

. Highly motivated and ambitious, with a desire to learn .

OTHER QUALIFICATIONS:

Proficient in Microsoft Office: Excel, Word, PowerPoint

REFERENCES

Available Upon Request

Contact this candidate