Shannon M. Guy, CPhT
*** ********** **. ***. *, Costa Mesa, CA 92626
To obtain a Pharmacy Technician position utilizing my skills, training and
education within the pharmaceutical industry. My goal is to pursue ongoing
professional development opportunities while contributing to the
productivity of the team.
CNI College, Orange, CA 2013
Pharmacy Technician Program (ASHP & ABHES Accredited)
Southern Utah University, Cedar City, UT 1996
Pharmacy Technician 2013
. Responsible for monthly cycle reports to gather exchanges to fill
patients' monthly medications, shipped daily medications, stocking,
handled the PA process, filled punch cards, and calculated school card
Pharmacy Technician ~ Externship (Completed 240 Hrs) 2013
Walgreens, Mission Viejo, CA
. Assist the Pharmacist in collecting, organizing, and evaluating
information for direct patient care, medication utilization review, and
. Receive and screen prescription orders for completeness, authenticity,
. Assist the pharmacist in the identification of patients who
desire/require counseling to optimize the use of medications. Prepare
medications for distribution.
. Verify the measurements, preparation, and/or packaging of medications.
. Initiate, verify, assist in adjudication of, and collect payment and/or
initiate billing for pharmacy services and goods. Control the inventory
of medications and equipment according to an established plan.
Medical Records Technician 2011 - 2012
. Audited patients medical records for upcoming appointments indexing,
filing, customer service, follow up on needed documentation assist
patients with copies of medical records.
Pharmacy Clerk 2007 - 2011
Pacific Pharmacy Group, Newport Beach, CA
. Communicated with patients, doctor's offices, and hospital staff
regarding patient needs and/or requests. Maintained financial records by
processing customer adjustments.
. Maintained patient's records and profiles by updating account information
in Microsoft Word and document libraries.
. Prepared product and service reports by collecting and analyzing customer
. Assisted pharmacist in the process of filling patient prescriptions.
. Processed inventory requests and managed inventory control.
. Managed accounts payable, accounts receivable and all pharmacy revenue.
. Analyzed patient/customer problems and complaints, selecting and
explaining the best solution to solve problems, expediting correction or
adjustment following up to ensure resolution.
Medical Records Technician 2000 - 2007
Riverside Medical Clinic, Riverside, CA
. Accessed and maintained the patients' medical records using the
alphanumerical filing system.
. Performed data entry in Microsoft Excel.
. Coordinated with physicians and pharmacies to process patient's
medication refill requests through fax, e-mail and telephone. Processed
inventory requests and managed inventory control
. Responsible for filing all patients reports ensuring privacy under HIPAA