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Customer Service Sales

Location:
Greensboro, NC
Posted:
April 28, 2014

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Resume:

Britnye Lee

**** ****** **.

Greensboro, NC, ****3 United States

336-***-****

*****@********.***

PROFESSIONAL EXPERIENCE

Noble Academy Greensboro, NC United States

Academic Assistant for Noble Knights After school program Feb 2013 – present

assisted children with various homework assignments

Supervise recess

Supervise and assist children with computer competency

Xzcape Hair Salon Greensboro, NC United States

Lead Stylist/ Product Sales May 2010 – present

Schedule Appointments

Handle Expenses

Product Sales

Consultation Services

Ensure Client Safety

Maintain Cleanliness

Manage Client Books

Leons Beauty School Greensboro, NC United States

Assistant Teacher May 2011 – Aug 2011

Make Lesson Plans

Grade Student Assignments

Teach Ethnic Hair Class Improved student knowledge from 20% to 50%.

On The Floor Training

Demo Client Services

Assisted Lead Teacher

American Express Greensboro, NC United States

Sales Feb 2006 – Jun 2007

Answer high volume calls in a timely fashion

Sell add ons to existing Clients

Ensure Client Retention

Provide exceptional customer service

Answer credit card inquires

NCO Group Greensboro, NC United States

UPS Online Support Apr 2006 – Jun 2008

Provide online support for UPS customers

Schedule Pickups

Track packages

Handle Claims

Handle High volume Calls

Provided exceptional Customer Care with an A+ call mointer record

Re-Route packages

Report/alert drivers

EDUCATION

2005 Bertie St. Greensboro,, NC,, 27403 United States 336-***-**** *****@********.***

DUDLEY HIGH SCHOOL Greensboro, NC United States

GUILFORD COLLEGE Greensboro, NC United States

Psycology Major double minor in Biology and interpersonal communications Candidate

I am a continuing education student with an expected graduation date of May 2014.

ADDITIONAL SKILLS

Licensed Cosmetologist

2005 Bertie St. Greensboro,, NC,, 27403 United States 336-***-**** *****@********.***



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