Customer Service Real Estate

Curriculum vita

Informazioni personali : Antonio Piepoli

Via : Colonello

Diego Peluso

N. 61

***** *******.

Italia

Mobile : +39

327-***-****

Telefono : +39

099*******

Skype :

antonio.piepoli3 Skype : antonio.piepoli3

Sesso : maschile.

Data di nascita : 16 Maggio 1970

Nazionalit :

Italiana

Disponibilit

lavorativa : Immediata

Disponibilit a

trasferimenti lavorativi: Europa

Eperienza professionale

:

Dal 17 Gennaio 2014 Analist Report M.I.

Sitel Portogallo Lisbona

Monitoring and trend analysis

activities on behalf of Barclays Bank Italy

Dal 10 Settembre 2009

al 10 Gennaio 2014 : Team Leader italian customer service

Teleperformance Italia Taranto

Management of the group of

operators assigned (20/25 operators), passive

listening for incoming calls and

sharing of critical moments of the call, early

intervention in problem solving,

daily briefing, sending reports of technical

interventions.

Dal 10 Febbraio 2004

al 10 Settembre 20009 : Operatore telefonico chiamate in entrata.

(inbound)

Teleperformance Italia. Taranto

Phone support for incoming calls

in the campaign ENI gas & power supply of

electricity and gas for civilian

use, support via telephone, email, chat,

troubleshooting, reporting for

sending urgent interventions

Dal 03 aprile 1999

al 03 Gennaio 2004 : Real estate agency branch manager and

financial

Fidass estate agency and

financial S.r.l

Management of the business

assigned management of the operating units both in

financial assets (mortgages,

personal loans etc etc) in real estate (real estate sale

and rent), monitoring the

development of financial practices, relationships with

banks or other institutions

financial

Dal 20 ottobre 1990

al 01 aprile 1999 : Real Estate Agent and Financial

Fidass estate agency and

financial LTD

Search properties for sale by

getting the mandates of sale and rent from

owners.

Istruzione e formazione

:

Dal 18 settembre 1982

al 20 luglio 1988 Diploma di Ragioniere

Istituto Tecnico Commerciale

"J.Maritain". Taranto. Italia

Competenze personali

:

Lingua madre : Italiano

Altre lingue :

comprensione

parlato produzione scritta

Inglese : A1

A1 B2

Francese : B1

B1 B1

Spagnolo : B1

B1 B1

Portoghese C2

C2 C2

Competenze comunicative

:

Good communication skills

gained and improved in my experience

sales, relationship with the

public, spirit team spirit, ability to work well under

stress with good results

Competenze organizzative

e gestionali :

Leadership (I manage workgroups

of 15/20 units) with excellent results

productivity, organizational

sense, great experience in the management of the

group.

Competenze informatiche

:

Excellent knowledge of Microsoft

tools (word, excel, power point)

Hereby, pursuant to Legislative Decree No. 196 of 2003, code regarding the

protection of personal data I declare that I am aware of my right to

request cancellation, integration, update and correction of my data

personal and therefore consent to the processing of my personal data for

the sole purpose of assessing the application integration into the labor on

the farm.

Waiting for a Vs. fast response I offer my greetings codiali.

Contact this candidate