Medical Billing Manager

Jennifer L. Edwards

*** ******* ***, *******, ** 19611 845-***-****, ********@********.***

Objective: To create positive change in the lives of others through understanding, teamwork, and advocacy.

Education

Brandeis University, Waltham, MA May 2013

B.A. magna cum laude in Psychology and Music Composition, GPA: 3.7/4.0

Awards and Honors

Member of the National Society of Collegiate Scholars

Member of Psi Chi International Honor Society

Recipient of the Thomas J. Watson Memorial Scholarship from IBM

Skills: Software: Microsoft office, Statistical Package for the Social Sciences, Microsoft Dynamics

Languages: Italian, Currently learning Spanish

Personal: Detail oriented and thorough, with an eye for efficiency and excellent interpersonal skills

Employment History

Cell Fix, Wyomissing, PA Aug 2013 Feb 2014

Store Manager: Cell phone repair store

• Advise employees on difficult repairs and troubleshooting techniques

• Resolve customer disputes and internal issues as they arise

• Identify sources of losses and minimize them through training and revisions of company policy

• Develop new systems and procedures to improve team communication and efficiency

• Perform repairs, explain prepaid cell phone plans and accessories to customers, and operate POS

Grace Smith House, Poughkeepsie, NY Jun Aug 2012

Intern: A domestic violence shelter for women

• Completed three day training on cycle and prevalence of abuse and resources available to abused women

• Answered hotline for abuse victims, referred to appropriate resources and alternative shelters

• Accompanied clients to court and the Department of Social Services, providing assistance and reassurance

• Provided general administrative support around the shelter: filing papers, entering hotline calls into the

database

• Developed a system to improve inter shelter communication about bed availability

Brandeis University, Waltham, MA Sep 2010 May 2011

Brandeis Undergraduate Group Study (BUGS) Leader for Italian

• Created exercises to facilitate comprehension and to solidify recently learned ideas

• Clarified grammatical concepts and rules

MedAlliance Medical Center, Bronx, NY May Aug 2010

Intern in Medical Billing

• Called law firms and insurance agencies to facilitate payment of medical claims

• Prepared information requested by law firms and insurance agencies to process claims or bring claims to

trial

• Audited doctors' records to ensure that they were filling out all of their reports

Extracurricular Activities

Brandeis Mock Trial Association Sep 2012 May 2013

• Delivered closing arguments for both the plaintiff and the defense in mock trial tournaments

• Presented direct and cross examinations

• Studied an abridged form of the federal rules of evidence and made and responded to objections during trial

Brandeis Sex and Sexualities Symposium (SASS) Sep 2009 May 2011, Jan May 2013

Vice Coordinator for 2010 2011 academic year

• Presented "Out of the Box: The Problems with Pathologizing Gender Identity Disorder in the DSM" at the

Brandeis University Sex and Sexualities Symposium 2010 Annual Undergraduate Research Conference

• Facilitated in depth exploration of topics addressing issues such as identity, labels, interpersonal

relationships, cultural norms and stereotypes, and perception of sexual and gender identities and expression

• Compiled a list of topics covered with notes about key points in the discussion for archival purposes

Contact this candidate