Customer Service Insurance Agent

Otis Copeland

**** ***** **** ******** ** ***** Phone: 404-***-**** e mail: **********@*****.***

Seeking position as…

Outside Sales

Account Executive/ Management/ Insurance Agent /Customer Service Representative

“Dynamic Presenter, Business Developer, Relationship Builder”

Over twelve years experience in sales, marketing, account management and customer service positions. Expertise

includes outside sales, inside sales (call center), business to business sales

AREAS OF EXPERTISE

Perform on site inspections of residential, rental Business to business sales and individual sales

and commercial properties to determine Consultative Selling, Team Building and

damage and costs to repair or replace Organization

Problem solving and Customer Retention

Creation and development of Marketing

Value Added Products and Customer Service

KEY CAREER ACCOMPLISHMENTS

Closed over 250 application for potential SBA loan to replace and/or repair commercial property,

residential, and rental, real property, vehicles, personal property, machinery and equipment

Marinating 85 % of clients base on the books.

Sold Major Medical while managing accounts to increased growth and 7% attrition.

Business to business sales of computer hardware and software products to new accounts and existing

accounts achieving 25% growth.

Successful Recruiter Meritoriously promoted for outstanding performance of duty exceeding the target

goals and needs of the United States Marine Corps.

CAREER HISTORY

Construction Analyst SBA Disaster Relief (Herndon VA) 2012-Present

Insurance Agent Independent (Marietta GA) 2010-2012

Insurance Agent (Field) Western & Southern Life (Norcross GA) 2009-2010

Insurance Agent (Telesales) One Source-Parker & Associates (Tucker, GA) 2009-2009

Insurance Agent (Field) The Assurance Group, 5035 (Archdale NC) 2008-2009

Insurance Agent (Field) Sterling Life Insurance Company (Bellingham, WA) 2007-2008

Account Executive (Telesales) First Data Corporation (Atlanta GA) 2006-2007

Health Insurance Agent (Telesales) Health Benefit Direct, (Deerfield Beach FL) 2005-2006

Telephone Representative (Telesales) Clothing Pickup Service Inc (Lawrenceville GA) 2002-2005

Corporate Account Executive Global Computer Solutions (Suwanne GA) 2001-2002

Combat Engr. Construction United States Marines Corps (Baltimore Md) 1994-1998

License: Life Accident & Sickness

EDUCATION

Balin Institute of Technology Drafting I &II

Buford Tech Carpentry I&II

Proficient in Microsoft professional products

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