Administrative Assistant/ Project Management

COURTNEY ANDERSON

**** ******* **., ********, ** 9 4705 Home: (510) 665 - 8540 • Cell: 510-***-****

********.******@*****.***

SUMMARY

Recent college grad seeks full-time position to maximize project management skills. A considerate and focused ball of fire, my pleasure stems from tackling organizational challenges and building strong community networks. It is my hope

to apply this fresh knowledge and boundless energy to a principled, purpose driven work environment.

HIGHLIGHTS

Project & Curriculum Development Oral Presentation

Microsoft Office Suite Interviewing & Client Screening

Google Apps and Analytics Special Events Planning

Constant Contact (E-mail Marketing) Proofreading & Editing

Trained in Dialogue Facilitation Research & Data Collection

Office Management Customer Relations

ACCOMPLISHMENTS

Interviewed former Mayor of Alameda, CA, Bill Withrow and AC Transit General Manager, David Armijo on facets of public administration.

Drafted multiple communications and outreach strategic plans for System Transformation efforts at Alameda

Health Systems.

Expanded CA state K-5 service learning curriculum at Boys & Girls Club to ultimately yield five (5) community based

"volunteerships" and over 750lbs of donated goods.

Researched and compiled working database of local professional associations for Communications majors at San

Francisco State University (Still in Use)

EXPERIENCE

ROBERT HALF: OFFICETEAM

Oakland, CA

10/2013 to Present

Temporary Consultant Contract office management services

- Quickly adapting to new work environments, operating systems/software and staff members

- Maintaining office flow by resuming phones, e-mail correspondences, database management,

filing and similar ongoing tasks

- Clearing office backlog and/or initiating new processes in the absence of incumbent

employee(s)

- Update, train and transfer all skills and/or proficiencies to incumbent regarding new

systems, processes and office activities.

o Mills College: Department of Public Safety Instituted new administrative tracking

systems for vehicle permits, citations and Lost & Found inventories via Report Exec; Re-

sumed eBilling and data entry via CashNet and Excel/Google Spreadsheets and Assisting

department director in event promotions.

AMALGAMATED TRANSIT UNION LOCAL 192

Oakland, CA

03/2013 to 06/2013

Intern Clerical support to executive officers and business agents of ATU Local 192

- Filing incoming paperwork handling confidential and time-sensitive documents

- Retrieving e-mails and pertinent materials for hearings/arbitration

- Extensive archiving, interviewing, research and information collection

- Drafting recruitment letters & membership packets

- Acting as interim Board Secretary of Retired Members Chapter: Taking minutes, assisting

in meeting preparations and collecting funds for union outer wear sales.

BREAKTHROUGH COMMUNITIES/EARTH HOUSE CENTERS

Oakland, CA

08/2012 to 08/2013

Intern/Assistant to Executive Director Administrative, technical and document drafting support

- Drafting spreadsheets & organizational charts for Systems Transformation at Alameda

Health Systems

- Event advertising (via Constant Contacts): Designing event flyers & invitations via MS

Powerpoint

- General office management: Answering phones, coordinating meetings/conference calls,

screening e-mails, greeting guests, data retrieval, copying, faxing and preparing

seminar spaces

- Taking dictation/minutes

- Grant writing assistance

BERKELEY UNIFIED SCHOOL DISTRICT

Berkeley, CA

01/2010 to 08/2010

Instructional Assistant/Aide to Blind Students Supervising students in classroom setting

- Creating "mini-plans" and supplementary activities to enhance students overall academic

and creative experience

- Summer Football League Director/Team Coach

- Promoting interest in reading and mathematics with play-based lessons and read alouds

- Utilizing computers, sound tools and manipulatives with adult blind learners in the

instruction of GED subjects.

YMCA OF THE EASY BAY

Oakland, CA

06/2009-12/2009

Camp Counselor & Fitlinxx Instructor Summer camp activity leader and Fitlinxx trainer

- Lead indoor games, cooking, and athletic activities (Y-Games trainer)

- Escorting campers through YMCA facilities, group activities, sports & agility drills,

field trips and presentations prepared by the Downtown Oakland YMCA

- Researching cost effective activities in the Oakland area, and indoor projects/games

- Member services: Introducing patrons aged 13-84 to the Fitlinxx personal monitoring

system and encouraging YMCA membership.

BOYS & GIRLS CLUB OF SAN LEANDRO

San Leandro, CA

08/2008 to 06/2009

After School Instructor & Student Volunteer Program Coordinator

- Design and facilitate California state approved enrichment activities in the core areas

of Health & Life Skills Sports, Fitness & Recreation Character & Leadership Development

Career Development and the Arts.

- Lead large group games, both in- and outside, and kid-friendly cooking courses Academic

assistance during homework hour

- Credited with researching, scheduling and overseeing youth volunteer program:

o Supervised students in service learning curriculum at St. Vincent de Paul's Free Dining Hall, Alameda County Community Food Bank, Alameda Meals on Wheels and Davis Street Family Resource Center.

VOLUNTEER EXPERIENCE

CONTRA COSTA JAPANESE AMERICAN CITIZEN’S LEAGUE

Contra Costa County, CA

08/2011 to Present

Intern & Volunteer Recruiting Specialist Recruitment and outreach efforts for CCJACL

- Establishing online presence for CCJACL volunteer opportunities via VolunteerMatch.com &

Idealist.org Screening and securing qualified candidates to produce marketing materials

(business cards, brochures…etc.) and staff CCJACL events

- Editing final volunteer products and materials via MS Word and Adobe Photoshop

- Drafting directory of local high schools, universities and youth groups with potential

volunteers.

ST. VINCENT DE PAUL’S CHAMPION WORKFORCE

Oakland, CA

09/2006 to 03/2007

Champion Workforce Volunteer Vocational services and administrative support

- Assisting in administrative, curriculum development, client screening and job placement

operations.

- Conducting initial pre-screening interviews, drafting and proofreading resumes with

clients

- Creating client profiles (to include e-mail addresses, voice-mail boxes and internet

posts)

- Managing & updating active profiles/client lists via Excel

- Seeking out potential employers and local job events

- Acting as representative of St. Vincent de Paul's and performing general clerical duties

(copying, faxing, typing and scheduling)

EDUCATION

2013

BACHELOR OF ARTS: COMMUNICATION STUDIES

San Francisco State University, San Francisco, CA, United States

Dean’s List, Accumulative GPA 3.70 - Graduated Cum Laude

Spring 2012: Instructional Assistant for Interpersonal Communication cou rse

Japanese American Citizens League Internship & Student Outreach (SFSU Campus Recruiting Specialist)

Black Student Union Volunteer Food Distribution Service

Theater Department Volunteer Prop Maker

San Francisco State Intramural Tennis Tournament Team

Intramural Badminton Player

2010

ASSOCIATES DEGREE (AA): SOCIAL SCIENCE

Laney College, Oakland, CA, United States

Academic Honor Roll & Dean's List, Accumulative GPA 3.6

National Dean’s List International Scholar Laureate Program Nominee

Recreational Tennis and Badminton

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