Customer Service Quality Assurance

Amy Curtis

Marketing/Public Relations

Paris, KY

**************@*****.*** - 859-***-****

WORK EXPERIENCE

Marketing/Public Relations

Barlow Ridge Publishing - March 2005 to April 2014

Marketing of local bands, musicians, bars, etc. Booking, selling of merchandise, social media ads, and

communications.

Customer Service Specialist

ACS/Xerox - October 2009 to October 2013

October 2009 - October 2013

--Inbound calls for different contracts, customer service, quality assurance, training, office work.

Business development

Paul Miller Ford - May 2003 to March 2005

internet sales, appointment setting, customer service, training, inbound/outbound sales calls, follow up calls,

marketing.

EDUCATION

Computer Science

Career Development Center

August 2011

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