Customer Service Sales
Resume:
M egan Pilat
York, PA ***06
********@****.********.***
Education
Masters of Social Work Expected May, 2014
Kutztown University of Pennsylvania Kutztown, PA
Specialization: Family-In-Environment
Bachelor of Arts in Social Work May, 2013
Kutztown University of Pennsylvania Kutztown, PA
L icensure: L icensed Social Worker (LSW) Expected
J une, 2014
Social Work Experience
Social Work In tern May 2013-Present
Bell Socialization Services Inc. York, PA
Assertive Community Treatment
• Collaborated with an in terdisciplinary team on t reatment provision of
each consumer
• Provided assessment, t reatment planning, and psychotherapy services
to a culturally diverse adult population with severe mental health
d iagnoses
• Advocated for change in agency policy
• Served as the family specialist and coordinated the first family
education day for the program
• Helped to facilitate the t ransition to paperless t reatment planning,
b illing, and t racking progress of each client
Social Work In tern 2012-2013
Wernersville State Hospital Wernersville,
PA
• Collaborated with an in terdisciplinary team to develop t reatment plans
• Facilitated t reatment groups on various topics
• Provided case management services to the consumers
Supervisory Experience
Customer Service Supervisor 2013- Present
Burlington Coat Factory York, PA
• Supervise a team of 10-15 individuals at a given time
• Train and coach each individual to meet sales goals
• Delegate tasks and ensure that performance is satisfactory
• Organize financial reports and revise plans to meet goals
Sales Leader 2007-2012
Fashion Bug York, PA
• Fulfilled the position of credit captain by t raining and coaching
employees to meet credit goals
• Fulfilled the position of outreach captain by planning large events for
t he York County area to improve community involvement
• Reviewed financial reports and coached employees on how to contribute
to making sales goals
• Delegated tasks and responsibilities
Computer Skills
• Proficient in Microsoft Office, Pages, i Movie
Honors
• Phi Alpha National Honor Society
• National Honor Society
• Deans L ist
• Advanced Standing Class Representative
M egan Pilat
3463 Druck Valley Road
York, PA 17406
********@****.********.***
Dr. John Vafeas
Chair of Social Work Department
Kutztown University
Old Main 27
Kutztown, PA 19530
******@********.***
Angela Wildasin LSW
Program Coordinator
Bell Socialization Services Inc.
Assertive Community Treatment
401 Carlisle Ave
York, PA 17404
*********@*****************.***
Sharon Halvorsen MSW
Substance Abuse Specialist
Bell Socialization Services Inc.
Assertive Community Treatment
401 Carlisle Ave
York, PA 17404
**********@*****************.***
N nebuwhe Ochiobi BSW
Mental Health Worker
Bell Socialization Services Inc.
Assertive Community Treatment
401 Carlisle Ave
York, PA 17404
********@*****************.***
Contact this candidate