Customer Service Supply Chain
Resume:
James Chung
**** ******* *** * North Hollywood CA 91605 * 818-***-****
**************@*****.***
Key Skills Fluent skills with SAP and Word Excel. Organization skills and bilingual
(Korean). Experience with customer service, order management, team
management and sales. Have great sense of time management and a
team player. Enjoys learning new professional skills. Proficient with
Windows and Mac OS operating systems.
Education: SPRING 2015 Bachelor of Science – Supply Chain Management
California State University Northridge – Northridge California
Work Experience: Harman International: Supply Chain Inventory Analyst
July 2013 – Present
• Working closely with some of our key accounts to provide them with information
regarding order status and product ETA.
• Helping customers by satisfying rush orders without compromising the factories
capacity and raw materials.
• Updating entire material masters records to reflect correct information crucial for
invoicing customers.
• Managing incoming orders by updating incoming date to provide accurate ETA to
customers/ accounts.
• Monitoring Past due PO dates by pulling mass data of open Pos
• Managing the in-transit stock to maintain PO dates based on delivery schedules
• Managing inventory allocation for multiple storage locations.
• Worked with Order management to assist in inventory allocations and forecast.
• Worked closely with the accounting division by performing GOODS receipts.
• Worked closely with the warehouse to ensure data accuracy in material master
• Daily calls with the warehouse to ensure inventory management.
• Creating and maintaining the Material Master in SAP using documents for NPI’s
• Strong understanding of implications arising from inaccurate PO dates
• Maintaining and Utilizing a weekly report to ensure stock is available for Best Buy
and ECOM
• Maintaining and managing inventory allocations
• Weekly meetings with China to pursue supply shortages
• Assisted with forecast and Demand planning
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