Customer Service Sales
Resume:
Kathryn M. Hansell
*********@*******.***
Contact Information:
Address:
Temple, PA 19560
Cell Phone Number:
Objective: Seeking a professional position in the counseling field in
which interpersonal communication, critical thinking and
counseling services can be utilized in order to resolve
interpersonal conflict and promote personal growth.
Education:
Degree: Master's of Community Counseling, September 2008-May 2012
Alvernia University
Reading, Pa 19605
QPA: 3.91
Degree: Bachelor of Arts in Sociology, with a minor in
Anthropology May 2007
Shippensburg University
Shippensburg, Pa 17257
QPA: 3.768 Magna Cum Laude
Skills:
First Aid/CPR certified
CPI certified
Experience:
Mental Health Professional Keystone Human Services
April 2013-Present
211 Granite Run Drive
Lancaster, PA 17601
717-***-**** (South East Main Office)
. Conduct potential individual interviews and intakes
. Prepare initial individual treatment plans
. Oversee treatment planning/progress
. Meet with individuals to aid in rehabilitative goal
pursuits
Sales Professional Cellular Sales of Knoxville
May 2012-April 2013
6513 Kingston Pike
Suite 106
Knoxville, TN 37919
(888) 810-MOBILE (Main Office)
. Sell Verizon Wireless products and service
. Provide technical support and customer service
Treatment Supervisor Abraxas Academy May
2011- April 2012
Counselor II Abraxas Academy August
2009- May 2011
Counselor Abraxas Academy December 2008-
August 2009
Life Skills Worker II Abraxas Academy
June 2008- December 2008
P.O. Box 645
1000 Academy Drive
Morgantown, Pa 19543
610-***-**** (Main Office)
. Provide supervision of line staff
. Ensure smooth daily program operations for residents
. Facilitate individual and group counseling sessions
. Adequately document professional services provided to
clients
. Conduct meaningful interaction and guidance through
interpersonal dialogue
. Guide clients through daily structured activities
. Assist teachers in maintaining order in the classroom
. Effectively manage delinquent behaviors through effective
verbal intervention
Life Skills Worker II, Abraxas Youth Center South Mountain
Program July 2007-June 2008
10058 South Mountain Rd.
Building #3
P.O. Box 334
South Mountain, Pa 17261
717-***-**** (Main Office)
. (See previous)
Internship: Group Counselor, The Center for Mental Health at The Reading
Hospital PHP Fall 2011-Spring 2012
West Reading, PA 19611
. Observed and conducted intake and group counseling services
. Documented services per protocol
Outpatient Counselor, Gateway Counseling Services (Practicum)
Spring 2011
Pottstown, Pa 19464
. Observed individual, couples, and family counseling
services
. Conducted individual counseling services
. Documented services per protocol
Teacher's Assistant, Head Start
Spring 2006
Shippensburg, Pa 17257
. Aided teachers and assistants in the preparation of daily
activities
. Instructed children through daily activities
. Maintained order in the classroom
References: Available upon request
Contact this candidate