Lynne A. Stewart
*** **** ****** ******, ***********, NY 14424 585-***-**** ********@*****.***
SUMMARY
I am goal oriented results, driven, highly detailed, organized professional. My skills set include
marketing talents, relationship building, personal skills, personal motivation. I pride myself in
doing the best job possible and I push myself outside my comfort level to learn new skills and
increase my knowledge.
KEY QUALIFICATIONS
- Sales/Marketing - Web Design - Trainer- Program Development
- Event Planning - Supervisor - Building Strong Relationships
- Budget Forecasting - Self Motivating - Secure Sales & Maintaining Business
PROFESSIONAL EXPERIENCE
Rochester Plaza Hotel, Rochester New York
Director of Sales, Marketing, Catering 2012-2013
Generated over $650K in sales during the PGA.
Responsible for the sales and marketing budget forecast ($3-5million), advertising and
marketing plans.
Supervised the sales team of 8,managed and recruiting and employee development
including training, managing and coaching.
Exceptional negotiating skills, held seat on Executive Committee.
Proficient with computer skills & excellent time management skills with
The ability to handle multiple tasks effectively and ensure customer satisfaction.
Bristol Harbour Resort, Canandaigua, New York
Director of Sales & Marketing 2002-2012
Managed the redesign/layout of the resort’s website, which was nominated for a regional
award and resulted in twenty fold increase in hits.
Recouped design costs of website within six months due to increase in reservations.
Promoted and coordinated all special events & advertising.
Effectively managed hotel vendor relationships.
Managed advertising budget ($1.5 million)
Kingdom Vacations, Plains, Pennsylvania
Regional Sales Manager 1999-2001
Increased sales in Upstate New York market by $250,000. (12%) during the first 7
months of employment.
Captured market share with fifty accounts which previously had zero bookings.
Leveraged travel agent background with strong presentation skills for successful sales
presentations.
Lynne A. Stewart
228 West Gibson Street, Canandaigua, NY 14424 585-***-**** ********@*****.***
Grinnell Travel/American Express, Rochester New York
Sales Consultant 1992-1999
Top sales associate from 1993-1999 among ten other agents in $10 million agency.t
EDUCATION
Genesee Community College, AAS in Travel/Tourism,Batavia, New York
Finger Lakes Community College, Certificate of Secretarial Studies, Canandaigua, New York
SKILLS
Microsoft Word, Act (CRM), Delphi (Hotel Reservation System), Excel, PowerPoint,MAC
PROFESSIONAL/COMMUNITY Affiliation’s
Canandaigua Chamber of Commerce Board 2009-2012.
American Red Cross Advisory Board Committee Chair, Ontario County 2009-2013.
American Red Cross Board Rochester,NY 2008-2013.
Finger Lakes Visitors Connection (2006 Recipient of Spirit of Cooperation Legacy Award).
Finger Lakes Tourism Alliance Board 2009-2012 (appointed by Ontario County Board of
Supervisors to serve).