Sales Administrative Assistant
Resume:
Donnabelle del Rosario
Sheffield Lake, Ohio, 44054
***************@*****.***
Career Objective:
To obtain a professionally rewarding position that will allow me to utilize my organizational and
communication skills.
Software / Office Skills:
Multi-line Phones
•
Microsoft Office XP
•
Microsoft Excel 2010
•
Microsoft Office 7
•
Microsoft Word 2010
•
Microsoft Outlook
• Ten Key Calculator
•
Filing and Alphabetizing
Typing Speed: 65wpm •
•
Job Experience:
Receptionist/Sales Support
National Office
15655 Brookpark Rd., Cleveland, Ohio 44142, January 2013 – Present
• Receive inbound calls and forward them to appropriate staff members
• Greet and address customers at receptionist window
• File paperwork
• Receive payments from customers
• Transcribe sales quotes
• Generate daily report which records sales figures
• Assist shipping with customer correspondence.
• Assist in scheduling appointments and shipments
• Review orders and send customers their Sales Acknowledgments.
• Update office documents
Receptionist/Sales Support
Ranstad Staffing
National Office, 15655 Brookpark Rd., Cleveland, Ohio 44142, October 2012 – January 2013
• Receive inbound calls and forward them to appropriate staff members
• Greet and address customers at receptionist window
• File paperwork
• Assemble marketing materials
• Transcribe sales quotes
• Generate daily report which records sales figures
1
Receptionist
Ranstad Staffing
Bearings Manufacturing Company, 15157 Foltz Pkwy, Strongsville, Ohio 44149, January 2012 –
October 2012
• Received inbound calls and forward them to appropriate staff members
• Recorded phone messages and deliver them to appropriate staff members
• Overhead paging
• Filed paperwork
• Originated and updated documents
• Greeted and addressed customers at receptionist window
Public Safety Director, Assistant Security Director, Lead Security Supervisor, Security Dispatcher,
Valor Security Services
111 S 3RD St Columbus, Ohio, 43215, October 2000 - February 2007
2028 Florence Mall, Florence, Kentucky 41042, February 2007-December 2009
• Coordinated security for event planning
• Managed customer relationships with the client, retailers and retail customers
• Researched, investigated and resolved customer issues
• Managed all security reports
• Served as the liaison to the local police, fire and sheriff’s departments
• Maintained human resource affairs for the security staff
• Recruited new officers for employment
• Interviewed potential employees
• Hired, trained and guided security staff
• Established employees’ schedules
• Calculated security staff payroll
• Budgeted department resources
• Produced documents pertinent to operations
• Managed Dispatch / Communications Center
• Maintained department equipment
• Risk prevention
• Streamlined operational procedures
• Developed Emergency Response Plan (E.R.P.) for entire property including parking area
2
Education:
American Intercontinental University - Chicago, Illinois
Master of Business Administration, Accounting & Finance
Dean's List 4.0
March, 2008
American Intercontinental University – Chicago, Illinois
Bachelor of Business Administration, Accounting & Finance
Summa Cum Laude 4.0
March, 2007
Achievements:
National Office – Cleveland, Ohio
Employee of the Month
April, 2013
Valor Safe Operations Award – Florence, Kentucky
Two Year Award
April, 2008
Valor Manager Orientation Program- Nashville, Tennessee
Certificate of Completion
April, 2007
Valor Security Services Award – Florence, Kentucky
Commendation for Professional Conduct
July, 2007
Valor Security Services Award – Florence, Kentucky
Commendation for Initiative
May, 2007
Valor Security Services Award – Columbus, Ohio
Commendation for Service Excellence
September, 2005
3
Donnabelle del Rosario
111 Mariners Circle, Suite H
Sheffield Lake, OH 44054
***************@*****.***
References:
Stanley Parton
Managing Director, Retail Division
Andy Frain Services
761 Shoreline Drive
Aurora, IL 60504
630-***-**** cell
614-***-**** work
*******@*********.***
Allegra Lewis
Court Security Specialist
Supreme Court of Ohio
65 S. Front Street
Columbus, OH 43215
*******.*****@**.****.***
Timothy Rohal
Staff Sergeant, Instructor
Ohio National Guard
8208 S. Perimeter Road
Building 930
Columbus, OH 43217
*******@*******.***
Joe Townsend
Columbus Police Office
Columbus, Ohio Division of Police
120 Marconi Boulevard
Columbus, OH 43215
********@***.***
4
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