Customer Service Mental Health

JASMINE WOOD

**** ***** ****** ********* #***

Windsor, Ontario N9C 1J5

519-***-**** *******.*.******@*****.***

EDUCATION

**** – Present Bachelor of Social Work (Honours), University of Windsor

Minor in Sociology

2006 – 2010 Ontario Secondary School Diploma, Essex District High School

TRAINING/CERTIFICATES

Community Living Essex County Ongoing Training

o Ongoing training involving working and caring for people with intellectual

disabilities, WHIMIS/workplace health and safety training, and policy training

Canada Without Poverty’s Economic and Social Rights Course (ending April 16, 2014)

Trained in Safe Management (yearly renewal)

First Aid/CPR certified (expires August 2014 to attend recertification prior to expiration)

Bringing in the Bystander Certificate(sexual assault and bystander intervention course)

SKILLS/ASSETS

Consistently punctual and accountable

Class G license, bondable with clean driving record, and access to personal vehicle

Experience working with children and people with intellectual disabilities

Strong leader and works well on a team

Experience working effectively on a collaborative multidisciplinary team

Adaptable and works with high levels of enthusiasm

High degree of professionalism and self-motivation

Interests in empowerment, advocacy and social justice

Experience working with public, community organizations and other professionals

Knowledge of community organizations in Windsor-Essex County

Experience in project and case management

Strong computer skills including Internet, Windows Vista and MS Office 2010

Strong written and oral communication skills

Strong organizational skills, ability to work under pressure and to meet strict deadlines

EMPLOYMENT EXPERIENCE

Support Worker

2011 – Present Community Living Essex County

Skills: Empowerment, advocacy, social justice, serious occurrence

recording, engaging clients with community, working with families

and driving of company vehicle

March 2011 – Jan 2012 Private Respite Work

Skills: Empowerment, working with families.

Youth/Summer Staff

June 2011 – Sept 2011 Essex Youth Centre

JASMINE WOOD

3576 Peter Street apartment #304

Windsor, Ontario N9C 1J5

519-***-**** *******.*.******@*****.***

Skills: Advocacy, empowerment, active listening, coordinating

events and volunteers, handling cash, engaging with youth and

caregivers

Cook/Kitchen Staff

2006 – 2011 Belleview Golf Club

Skills: Serving and customer service

Peer Leader with Anti-Tobacco Youth Project

March 2009 – June 2009 Windsor-Essex County Health Unit

Skills: Anti-tobacco projects, team building, advocacy and

research

UNPAID EXPERIENCE

Social Work Intern

2013 – Present Pathway to Potential

Skills: Social Policy knowledge, computer skills, basecamp

technology, social media, newsletter, blog writing, professional

oral and written communication, committee experience,

minute/note taking, facilitation, social justice, research and

working with public

Volunteering and attendance of Voices Against Poverty meetings

Shadowing at The City of Windsor Social Services

Summer Camp/Youth Volunteer

2006-2012 Essex Youth Centre

Skills: Advocacy, empowerment, active listening, coordinating

events and volunteers, small meal and snack preparation,

handling cash, activities with children and youth

Fundraising Volunteer

2011-2012 Canadian Mental Health Association – Windsor –Essex Branch

Skills: Fundraising, committee meetings and promotion

Grant and Program Management

2008-2010 Ontario Centre of Excellence for Child & Youth Mental Health

Dare to Dream grant program for Mental Health initiatives

Participated in the implementation of 2 grant initiatives – bullying

and teen depression

Wrote 2 grants for 2 different initiatives – teen depression and

addiction awareness with advisor from the Essex Youth Centre

Skills: bullying, mental health, teen depression, leadership,

communication, teamwork, initiative, creativity and professional

writing

*REFERENCES AVAILABLE UPON REQUEST*

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