LUIS R. MUÑOZ
Bronx, NY 10461
**********@*****.***
Professional New York State CDL class B driver, with over 3 years of experience. My endorsements include
TWIC, Hazmat, Tanker, School Bus, Passenger and Air Brakes. Knowledgeable with DOT regulations and
time saving practices to help a company grow. I am also fluent in Spanish with excellent customer services
skills and a team player.
PROFESSIONAL EXPERIENCE
DELIVERY DRIVER 2009 - 2012
RAZ DAIRY Yonkers, New York
Class B Automatic Driver route delivery of dairy products
Conducted openings for new accounts
Inspected cargo for daily rout before leaving warehouse
Created daily invoice to all customers
Collected payment of all deliveries
Responsible for maintaining daily truck inspection
Unloaded delivery of merchandise
Provided customer service
FIELD SUPERVISOR 2007 - 2009
Contract Callers Inc. / Department of Environmental Protection Ridgewood, New York
Supervised a group of 30 employees
Provided New Hire Training
Company vehicle used to transport work materials from site to site
Responsible for driving employees to assigned work location
Conduct daily field representative audits
Monitor customer service
Enforce Policy and Procedure
Conduct all general Water Meter Inspections for D.E.P.
LOSS PREVENTION INVESTIGATOR 2007 - 2007
HOME DEPOT Hawthorne, New York
Conduct internal and external investigations
Conduct external training for new investigators
Enforce policy and procedures
Daily inspections of hazards materials
Monitor video surveillance
Conduct daily audits
Daily safety inspections
Customer service
MANAGER 2005 - 2006
DA HIP HOP STOP White Plains, New York
Monitored Sales and inventory
Customer service
Enforced policy and procedures
Prepared weekly schedule
Prepared daily deposits
Ordered merchandise
Restock merchandise
Prepared merchandise displays
LOSS PREVENTION SUPERVISOR 2003 - 2005
Gap Inc., Old Navy Division Yonkers, New York
Supervised a team of four agents
Conducted store audits
Enforced policy and procedures to all associates
Conducted internal and external surveillance
Escorted daily deposits
Prepared weekly agent schedule
Prepared daily agenda and assigned tasks
LOSS PREVENTION SUPERVISOR 2000- 2003
Marshalls Department Store Bronx, NY
Supervised a team of five detectives
Conducted undercover and CCTV store surveillance
Internal and external audits
Detail investigation on all dishonest employees
Assisted in all covert camera investigations
Prepared weekly agent schedule
EDUCATION
General Equivalency Diploma Bronx, NY
SKILLS
Bilingual Spanish
Knowledge of Federal and State Laws
Physically Fit with excellent hand to eye coordination
CERTIFICATIONS (LICENSES)
Class B CDL License
TWIC, Hazmat, Tanker, School Bus, Passenger and Air Brakes endorsements .
Physically fit with excellent hand to eye coordination
New York State Security License