Administrative Assistant Manager

LaTanya Witherspoon

Receptionist/Administrative Assistant

King of Prussia, PA

*******@***.*** - 267-***-****

To obtain an Administrative Assistant position in which my customer care, secretarial, organizational and

detailed oriented skills will contribute to the utmost efficiency and productivity of the organization.

WORK EXPERIENCE

Receptionist/Administrative Assistant

Infusioncare / Bioscrip - West Chester, PA - October 2009 to April 2014

Greeted all visitors and guests in a courteous and professional manner

• Answer phones and direct all incoming calls to appropriate party promptly and efficiently

• Prepare background documents and outgoing mail as necessary

• Sign for receipt of deliveries of merchandise or supplies

• Provide general office support assisting others & clerical tasks

• Scanned, indexed & tracked all physician & doctor orders in a timely manner

• Coded & maintained a daily deposit log for reimbursement

• Maintenance of accurate and complete patient records

• Maintain the filing system

• Assist the billing/reimbursement department and verify insurance coverage

• Created " new patient file" and all necessary materials to start service

• Occasionally assisted the Intake Department with new referrals and insurance authorizations

Receptionist /Secretary

Towne Manor East - Norristown, PA - January 2008 to August 2008

Responsible for handling a multi-line switchboard greeting visitors

• Provided secretarial support services to the Administrator and other managers as designated

• Prepared letters, memos and notices as requested

• Sorted and distributed all facility mail

• Assisted in orientation and training of employees

• Distributed and managed resident finances

• Kept daily financial log of all resident transactions

• Maintained a room list and card file of residents/patients in the center

• Accurately updated facility census daily

Administrative Assistant/Receptionist

Tengion, Inc - E. Norriton, PA, US - August 2005 to May 2007

Provided daily support to the Senior Vice President, Technical Operations (30 people) and the executive team.

• Managed the calendar for the Senior VP and his executive team

• Performed administrative duties such as photocopying, faxing, filing, answered all incoming telephone calls,

scheduling meetings and arranged travel and lodging for the executive team and outside visitors

• Received and distributed all mail, faxes and packages for the entire company

• Executed and participated in special projects

• Provided backup for the Office Manager and the Sr. Administrative Assistant.

• Maintained the office inventory and ordered all supplies

Presidential Assistant

Widener University - Chester, PA - March 2004 to June 2005

Provided support to the President of the University and the Board of Trustees

• Prepared communications, general remarks, speeches, web messages and responses to inquiries for the

President

• Reviewed and edited articles, columns and related material prepared for the President by other sources

• Answered and screened all telephone calls to the President's office

• Alerted the President of his appointments and commitments in a timely manner

• Adequately prepared the President by securing and coordinating all support materials for appointments,

meetings and activities

• Secured the meeting locations, arranged for catering and distributed the pre-meeting information

• Arranged visitor parking and coordinated with security

• Handled all communications with the Board of Trustees, including the information book, agendas, meeting

schedules, correspondence and retreat planning

Secretary to Vice President of Administration & Finance

Widener University - Chester, PA - May 2003 to March 2004

Maintained VP's calendar, scheduled internal and external meetings

• Answered and screened phone calls

• Opened and reviewed all incoming mail, faxes, packages and billing

• Handled highly confidential material with discretion

• Ordered and maintained all necessary supplies

• Prepared letters, memos, presentations and web searches.

• Assured the accurate retention of records by establishing and maintaining an effective filing system.

• Created, edited and maintained various excel spreadsheets

• Established and created various Power Point presentations

• Handled all other day-to-day administrative support tasks in a fast paced environment

EDUCATION

B.A. in Journalism, Public Relations, Advertising

Temple University

August 2001

A.A. in Communications

Montgomery County Community College

May 1999

ADDITIONAL INFORMATION

QUALIFICATIONS

Proficient in Microsoft Word, Excel, PowerPoint, Outlook, CPR+ & MRO

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