SHILETHIA HEARD
RUTLEDGE, GA, **328, UNITED STATES
**************@*****.***
OVERVIEW
To obtain a position in a retail organization that will provide me with the opportunity offer my skills and experience to
contribute to the success and goals of your retail organization. I offer two years of experience in retail that have
attributed to my excellent relationships with customers while providing them with an enthusiastic and positive attitude,
as well as excellent communication and time management skills. I am also able to work flexible retail store hours
(weekdays, weekends, and holidays).
PROFESSIONAL EXPERIENCE
DSW, INC. DUNWOODY, GA, UNITED STATES
Sales Associate March 2011 - August 2012
• Managing Inventory: • Arrange and display merchandise to promote sales. • Maintaining a neat and tidy
store.
• Sales: • Place special orders or call other stores to find desired items. • Recommend, select, and help
locate or obtain merchandise based on customer needs and desires.
• Customers Services: • Greet customers and ascertain what each customer wants or needs. • Answer phone
calls. • Help customers try on or fit merchandise.
Macy’s, Inc. ALPHARETTA, UNITED STATES
Seasonal Sales Associate November 30, 2013 – January 12, 2014
• Managing Inventory: • Arrange and display merchandise to promote sales. • Maintaining a neat and tidy
store.
• Point of Sale (POS)
EDUCATION
THE ART INSTITUTE OF ATLANTA ATLANTA, GA, UNITED STATES
Bachelors of Arts Candidate, Jun 2014
• Major: Fashion & Retail Management
• GPA: 3.0
SKILLS
Microsoft Word Power Point MS Outlook
REFERENCES
• Available upon request