ROBERT BEHM **** East **th Street, Apt *H Brooklyn, New
York 11229
Cell: 347-***-**** Email:
************@*******.***
Objective: To obtain a position within a company, or organization, which
enables me help it grow by engaging with prospective members, industry
peers, and the community at large.
Experience:
SCO Family of Services 01/ 2013 -
10/ 2013
Housing Specialist -Hurricane Sandy Relief
. Met with victims of hurricane sandy in hotels throughout Brooklyn &
Queens to assist displaced residents, and help them find new
communities to move to.
. Assessed their needs, and helped them register for government
assistance and resources.
. Met with the victims on a weekly basis to help them transition thru
the various phases of the project.
. Provided clients with resources to help them find new apartments, and
documented their efforts.
. Submitted weekly reports via progress notes on all achievements and
challenges.
. Conducted site inspections of people's homes and new apartments.
. Held exit interviews and documented the client's transition from the
hotels to their new homes.
Affinity Health Plan, Bronx, New York 4/2006
- 8/2011
Marketing Support Services (8/2009 - 8/2011)
. Screened inbound calls to determine eligibility for free or low cost
health coverage provided by New York State, based on guidelines set by
the NYS Department of health
. Processed information and created accounts on the computer using
proprietary software
. applications; transferred clients to marketing representatives in the
field, in order to complete the process.
. Followed up with marketing field representatives to ensure successful
enrollment of client.
Field Coordinator 4/2006 -
8/2009
. Reported directly to regional director; followed up with field staff
to ensure that referrals from
. the company's call center were serviced properly, thus maximizing the
organization's
. marketing efforts. Investigated complaints, resolved issues and
reported results to marketing director on a weekly basis.
. Submitted weekly reports on enrollment data to the marketing director;
analyzed the efforts of marketing materials, email, outreach, and
online information to communicate message to potential customers.
. Attended community meetings with other community based organizations,
acting as a liaison; made presentations at these community meetings,
explaining the benefits of the health plan.
. Assisted regional director of marketing as needed with special
projects.
Cingular Wireless, Brooklyn/Queens, New York 7/2000
- 6/2005
Retail Division, Communications Specialist
. Sales of wireless plans, equipment, accessories, and features;
assisted customers with technical issues with equipment and service
until the issues were resolved; used proprietary software to expedite
work flow
Licensed Real Estate Positions:
C. J. Equity Real Estate, Brooklyn, New York 5/1998
- 7/2000
Associate Broker, Commercial Real Estate Division
Debra Lee Charatan Realty, New York, New York
8/1995 - 5/1998
Associate Broker
. Sold commercial investment properties; canvassed for sellers and
buyers; showed properties, negotiated terms and conditions; worked
with sellers, buyers, attorneys, mortgage, and title companies (values
of $500,000 and $5,500,000)
Education: ACS Computer Institute, Queens, New York
9/2000-12/2000
Courses: A+, Network + Computer Repair
Computer Skills: Microsoft Word, Basic Excel, Outlook, PowerPoint ; Facets;
Maximizer; Citrix; Siebel Systems CRM