Customer Service Sales

BRAEYON DAIR- JILES

***** ***** **. ***.***

Houston, TX 77090

H. 281-***-****

C. 832-***-****

**********@*****.***

Career Objectives

To obtain a responsible position offering a wide opportunity for career growth where my

individual achievements and talents will be utilized.. In addition, to obtain an Associate of

Early Childhood Development (AAS).

Work History

Jan 2011 - Sept 2013 Church of Christ -Houston, Texas

Childcare- Volunteered

Young children ages six weeks to twelve years utilizing current child development

theories and practices. Supervise children and engage them in age appropriate activities

and design and implement behavior modification techniques. Ensure cleanliness of the

premises. Working knowledge of providing emotional support to distressed babies and

little children. Exceptional acumen to handle emergency situations engendered by

emotional disturbances and ability to provide affection and security. Take measures to

prevent accidents and escort children to activities and appointments as instructed or

ambulance teams. Establish a culture to support learning and sustain an environment

which promotes the social, emotional, cognitive and physical development of children.

Ensured children to have fun while learning and is aim at preparing them with skills and

aptitudes that are needed for success.

Express - Humble, Texas

May 2010 – Oct 2010

Sale Associate/Cashier/Customer Service

Schedule and facilitate staff meeting, provides updates on new office policy and

procedures. Answers questions, disseminate information, order supplies, process

purchase orders and maintain inventory .Greet customers and ascertain what each

customer wants or needs. Describe merchandise and explain use, operation, and care of

merchandise to customers. Recommend, select, and help locate or obtain merchandise

based on customer needs and desires.

Oct 2008 - Jan 2009 Toys R Us - Humble, Texas -seasonal

Sale Associate/Seasonal

Processed purchase orders and mail resources to customers.

Opened sort and route mail, answered correspondence and prepared outgoing mail

Computer sales prices, total purchases and receive and process cash or credit payment.

Answer questions regarding the store and its merchandise.

Prepare sales slips or sales contracts.

Aug 2006 - Dec 2008 America Multimedia - Humble, Texas

Staff Assistant/Customer Service

Processed requests and authorize payments for approved expenditures. Reviewed

various documents, update and make changes to information in system to ensure quality

services. Answered questions, solve problems, correct errors and assisted with Front

desk. Schedule and facilitate staff meeting, provides updates on new office policy and

procedures. Sell and collect admission tickets and passes from patrons at entertainment

events. Greet patrons attending entertainment events. Examine tickets or passes to verify

authenticity, using criteria such as color and date issued. Guide patrons to exits or

provide other instructions or assistance in case of emergency.

Education

September 2013 - Present Houston Community College – Houston, Texas

August 2009- August 2011 Lone Star Kingwood College – Kingwood, Texas

August 2003- August 2007 The Woodlands Christian Academy – Houston, Texas - Diploma

Computer Skills

Typing Speed: 45 Words Per Minute

Database Software (Oracle, Access, etc)

Data Entry Terminal (PDT, Mainframe Terminal, etc)

Desktop Publishing Software (InDesign, etc)

Email Software (Outlook, Thunderbird, etc)

Graphics or Drawing Software (Photoshop, etc)

Internet Browser (Internet Explorer, Firefox, etc)

Microsoft Office Software

Personal Computers

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