Customer Service Sales

Jamal Antwon Johnson

************@*****.***

*** ******** **.

Stantonsburg, NC 27883 Home: 252-***-****

Objective:

To obtain a position that allows me to grow as an individual while making a meaningful

contribution to the company through the use of my knowledge of business management as well

as my skills manufacturing and customer satisfaction.

Work Experiences:

AAR Corp. Goldsboro, NC

Shelter Technician 06/2010 to 07/2013

Build Mobile Command Stations from raw material. By assembling and installing equipment

according to layout plans, blueprints, drawing, and verbal instructions.

Dismantled equipment and machines using hammers, wrenches, gauges, calipers, micrometers,

saws, drills, and various other power hand tools. Obtained the ability to operate machines such as

Hydraulic Presses, and obtain the knowledge of basic mechanics and electrical principles.

Experienced in inspecting the quality of panels being bonded. The ability to Meg Weld as

needed for the make the frames of the panels being bonded.

Virginia Dare Behavioral Health Inc. Stantonsburg, NC

Para Professional 06/2008 to 08/2013

Ability to plan organize schedule the activities for the clients. Offer healthcare for

individual with mental and physical disabilities. Ability to perform CPR certified by the

state, and I was also a skilled First Responder also certified by the state of NC.

West Corporation Rocky Mount, NC

Sale Agent 09/2009 to 03/2010

Skilled associate in customer service. The ability to sale AT&T products and services.

Troubleshooter inbounds calls for internet and home phone problems. I was the number

1 sales agent at the company in cell phone sales and Direct TV hook ups.

My average customer evaluation was 95% or better the entire time I was employed there.

Foot Locker Hillcrest Heights, MD

Manager Trainee 05/2007 to 05/2008

Customer service was my main focus, but I also trained my employees. I am very skilled in sales.

Experienced in supervision and development of employees to ensure that they were following

company procedures for selling and maintain great customer service for Fool Locker Inc. Highly

skilled in sales that made me one of the top selling associated in overall sales in the district. My

ability to sale so proficiently gave me the opportunity to work with a marketing executive from

Nike Inc. the help with their summer 2008 campaign. The store contributions gave me the

opportunity to intern at Nike Inc. headquarters in Chelsea, NY.

Education:

Louisburg College Louisburg, NC

Associates of Science in Business Management GPA 3.0 2005-2007

Pitt Community College Greenville, NC

Basic Law Enforcement Training Certification 08/2008-12/2008

University of Maryland College Park Maryland

Economics GPA 3.0 12/200*-**-****

Lenoir Community College Kinston, NC

Aerospace Manufacturing and Readiness Certification 02/2014-05/2014

References: Available upon request.

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