Customer Service High School
Resume:
MATTHEW T MCCLOSKEY
**** ***** **** *** *******, TX 78238
Phone: 210-***-**** Email: ********@*********.***
WORK EXPERIENCE:
Petland Leon Valley
Kennel Assistant
Leon Valley, TX 78238
6/2013-/12/2013
Part Time $8 hr
Unemployment
1/2013-6/2013
Pizza Hut Call Center
Customer Service Rep.
San Antonio, TX 78230
7/7/2012-12/17/2012
Full Time $7.50 hr
Job Description: To take inbound Pizza orders.
Wachovia Mortgage
Collector/Loan Counselor
San Antonio, TX 78241
7/212010-5/18/2011
Full Time $12 hr
Job Description: Home Mortgage Collections/Ability to assist both inbound and outbound callers
and provide excellent customer service to our borrowers, as well as collecting payments on past
due accounts and offering programs to meet certain borrowers needs, including loan modification
applications.
kgb_
Directory Assistance Operator
San Antonio, TX 78238
12/1/2008-6/1/2010
Full Time $9.50 hr
Job Description: 411 Directory Assistance Operator/Abilities to take inbound information calls
and assist customers with finding personal, business, or government directory listings. Also to
provide movie listings and times, as well as horoscopes, sports scores, lottery numbers and other
services offered to wireless customers.
Total Card Inc
Collections Representative
Sioux Falls, SD 57106
10/23/07-7/1/08
Full Time $10.50 hr
Job Description: 3rd party credit card collection calls/ Abilities to take both inbound and
outbound debt collection call’s, assist customers with account information and setup payment
arrangements on 5-120 day delinquent accounts, also typing at least 45 wpm, and navigation
skills using different software systems.
Esurance Insurance Company
Sioux Falls, SD 57104
10/1/06-8/30/07
Full Time $13.48 hr
Welcome Team Representative/ Abilities to take both inbound and outbound customer service
calls and assist new customers with account information, to verify previous insurance dates, also
running motor vehicle reports to find the proper coverage rates, and to finally assist the customer
in having a great experience when dealing with our company.
EDUCATION:
Butler Area High School
Butler, PA 16001/ High School Diploma
Graduated 1996
Northwest Vista College
San Antonio, TX 78245/ Some College Hours
REFERENCES:
Steven Severance/ Friend 4 years
Daniel Guzman/ Friend 2 years
MY CAREER GOALS:
My career goals are to use my previous mentioned abilities stated above to find steady, and fun
employment with a reputable and growing business that can help me achieve my goals in life.
Contact this candidate