Customer Service Supply Chain
Resume:
Samuel L. McKever
*** **** **** **** #** Bronx, NY 10475
**********@*****.***
SUMMARY OF QUALIFICATIONS
** ***** ** ********** ** Clerical/Customer Service
Recordkeeping
Reconciliation of payments
Collections
Electronic Health Records
Basic Computer skills
PROFESSIONAL EXPERIENCE
08/13-09/13 Midtown Medical Group New York, NY
Internship
Patient Registration Forms
Working out of the Waiting Room Solutions System
02/04-11/11 Law Enforcement Systems Long Island City, NY
Payment Processor
Extensive recordkeeping of all incoming payments and tracking of the records
Processing payments of citations
Customer service inquiries dealing with all facets of delinquent parking citations
06/99-08/02 HSBC Bank New York, NY
Service Associate/Customer Service
Oversaw of 1,000 safe deposit box accounts including preparation of monthly reports
Resolutions of various issues presented by customers billing, disputes
Facilitated incoming supply chain and inventory control
EDUCATIONAL EXPERIENCE
05/13-06/13 The State University of New York
Electronic Health Records
Primary Care/Hospital Flow
Components of HIPAA/Compliance Issues concerning EHR Security
Insurance Eligibility/Verification
09/05-11/05 H&R Block
Tax Preparation
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