Administrative Assistant Customer Service
Resume:
ZOE URENA
Houston TX. 77072
*******@*****.***
Professional Summary
. A highly organized and detail-oriented Administrative assistant able
to prioritize and complete multitask and follow through to achieve
project goals.
. An independent and self-motivated professional with excellent research
and writing skills who goes above and beyond basic administrative
tasks; able to grow positive relationships with clients and colleagues
at all organization levels.
. Computer skills include: MS Word, Excel, PowerPoint, Outlook, Internet
and Microsoft system applications.
. Bilingual English-Spanish.
Professional Experience
Zimcy Catering
February 2006 - January 2014
Assistant Manager Lynbrook NY
. Family own business, expert in planning and organizing special events.
. Positively engaged with customers and prospect clients, offering menu
information and budget projection, providing suggestions for event
planning and showing genuine appreciation for client business.
. Assisted customers in placing special orders for large-scale events
such as weddings and birthday parties.
. Provided superior administrative support to general management,
including correspondence, legal documents, financial management,
events/ logistics coordination, communication and policy compliance,
and problem resolution.
Shulamith School for girl
September 2009 - December 2012
Administrative Assistant Cedarhurst NY
. Managed office supplies, office budget, vendors and office
organization.
. Updated and maintained school calendar, completely re-organized
Executive and financial libraries and assisted managers with special
projects as needed.
. Directed guests and routed deliveries and courier services.
. Opened and properly distributed incoming mail.
. Helped distribute employee notices and mail around the office.
Temple Sinai of long island
April 2004 to September 2005
Administrative Assistant Lawrence NY
. Creating highly effective organizational and filing systems including
database.
. Coordinated preparation and timely dissemination of company reports
and slide presentations for board meetings.
. Produced high quality printed material in a timely and efficient
manner.
. Multi-tasked to keep all assigned projects running effectively and
efficiently.
. Prepared instruction materials including copying, construction of
bulletin boards, grading work and setting up work areas.
. Organized envelopes, postage and mail correspondence for all clients.
Better Home Health Care
October 2001 to December 2003
Home Health Assistant Rockville Centre NY
. Delivered in-home care to disabled children and adults.
. Ensured safety and well-being of patients.
. Assisted patients with bathing, dressing, and hygiene and grooming.
. Completed daily living tasks to enhance the quality of life of
elderly patients.
. Partnered with team of registered nurses to achieve overall
well-being of all patients.
Key Skills
Passion for customer Passion for customer Hospitality industry
satisfaction. satisfaction. background.
Project planning. Records Management. Catering background.
Highly motivated Meeting & Event Planning. Party planning.
self-starter. Inventory Management. Bilingual in English and
Accurate and detailed. Excellent customer service.
Report & Document Spanish at 100%
Preparation.
Education
Lincoln academy Better home health Empire beauty school
High School Diploma. HHA training:
Home health assistance NY license
Houston, TX cosmetology:
cosmetology.
References Available Upon Request
Contact this candidate