PAUL ALLEN
***-** ***** ****** • St. Albans, New York 11412 • Tel: 917-***-****
**********@*****.***
QUALIFICATION & SKILLS:
Many years of experience in personal development • Detailed oriented individual,
dedicated to achieving client satisfaction as well as meeting or surpassing company
expectations • Posses case management skills, counseling skills. Success with violent
youth • MS Office: (Word/Excel/Outlook/PowerPoint/Publisher), Lotus, CRM & Contact
Management Systems.
WORK EXPERIENCE
DAWAH GROUP 2009-present
New York, NY
Sale Rep
Exerted powerful leadership skills and strong abilities to manage and motivate staff to
achieve great results.
Created customer loyalty, and new product launch, new market development.
Excellent relationship with client via telephone or in person.
Responsibilities included but where not limited to Managerial duties.
Consulted with clients regarding a variety of available Product.
Generated sales of $200-$1,000 a week.
PHASE PIGGY BACK, INC. 2009-2012
Counselor/Respite Staff Manhattan, NY
Effectively and successfully utilize skills in diplomacy, to defuse
Potential explosive Situation.
Conduct psychosocial assessment and compile an interpretive summary.
Monitor/ Supervise client medication.
Conduct groups in a 60 bed all male adult & adolescents facility
Document all Crisis interventions and prepare incident reports.
Conduct searches of all clients and collect toxicology sample.
Coordinated and Facilitated Referrals with Parole and Mental Health Clinic.
FIRST FIDELITY MORTGAGE GROUP 1999-2009
Mortgage Broker New York, NY
Consulted with clients regarding a variety of available loans
Exerted powerful leadership skills and strong abilities to manage and motivate staff to
achieve great results.
Excellent relationships with the clients via telephone or in person.
Assisted in asset management, and site development & renovation
Created new market development.
LINCOLN PARK SHELTER 1997 to 1999
Respite Worker Albany, NY
Lincoln Park Shelter (Run by SPARC) provides temporary housing and meals to the
homeless.
Maintaining client’s charts
Assisted and monitored all treatments plans, assessment, wellness programs and procedures as
necessary.
Trained in SPARC Respite program and performed outreach to all registered clients
EDUCATION
OUTREACH TRAINING INSTITUTE, CASAC-T Training Program
8/2010 -1/2011 WESTCHESTER COMMUNITY COLLEGE A.A,
Liberal Arts & Science, 1986-1987