Customer Service High School

KOUASSIVI BOUBOUYABOU

Address : **** *. ******** ***

Cell :773-***-****

Chicago, Illinois 60660

*********@*****.**

OBJECTIVE

To obtain a position with my excellent interpersonal, teamwork and

organizational skills.

EDUCATION

Iowa Community College, Council Bluffs, IA

Bachelor of Science in Natural Science, June 2006

Major: Biology GPA: 3.00/4.00

Lycee de Tokoin, Lome, Togo

High School Diploma Sept 1999

Graduated with Distinction

EXPERIENCE

Hyatt Magnificent Miles, Chicago, Illinois

House Attendant Banquet, 2012- Present

. Break down Banquet Room

. Clean Down Banquet Room

. Set up Room for Events

. Maintain Cleanliness and Order of Storerooms

. Assist Service Staff as needed

. Provide Maximum level of Guest Service

Surfside Condominium, Chicago, Illinois

Doorman, 2009 -2011

. Maintained security in the complex

. Open/Close door for guests

. Assist guest with all inquiries

Hyatt Regency, Chicago, Illinois

Convention service, 2008-2009

. Helped set up rooms for events

. Customer Service assistant

Goldman Distribution Center, Omaha, NE

Checker/Marker, 2004-2008

. Checked boxes for any damages from the receiving

. Marked, labeled and sent to the shipping

Soci t de G rance d'Immeubles Municipaux (SGIM), Paris, France

Door Man/Receptionist, 2001-2004

. Responded to emergency and request of information calls from

residents

. Provided orientation and general assistance to new residents

. Opened and closed the door for the guests

. Assumed the building security

COMMUNITY SERVICE

Paris Community Service, Paris, France

Volunteer, summer 2001, 2002

ADDED VALUE

Language Skills: Bilingual (French/English)

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