Customer Service Sales Representative
Resume:
Jeanese M. July
Marietta, GA ***60
***********@*****.***
Objective
My objective is to utilize a variety of skills pertaining to and including front office, customer
service, and data entry, to gain employment.
Qualifications
Nov 12- Aug 13 Stream Global Services Phoenix, AZ
US Cellular Sales Representative
Answered and retrieved calls in a courteous manner, informed and assisted with products and
services in cellular telephone industry, assisted customer’s with price plans, bill inquiry,
programmed telephones, transferred to appropriate depts.
Aug 12- Oct 12 U-Haul Work from Home Phoenix, AZ
Customer Service Sales Representative
Answered and retrieved calls in a courteous manner to schedule truck, hitch, trailer, and
miscellaneous rentals and offered excellent customer service to meet clientele’s needs in a
timely, efficient, and professional demeanor.
Jan 11 - Jan-12 Shining Star Cleaning Srvs Sierra Vista, AZ
Contracted/Self-Employed
Self-employed, contracted with Hereford/Palominas Clinic as a janitorial service, as well as
performed general cleaning Mon-Friday of the entire clinic. Contract ended on January 1, 2012,
and relocated.
Feb 08 - Aug 10 TriWest Healthcare Alliance Phoenix, AZ
Consult Tracker II
Behavioral Health Customer Service Representative
Answered telephone calls from active duty members as well as retired military officials,
including providers and family members to identify research and resolve behavioral issues and
quoted benefits using the computer system. Completed call logs and reports, researched billing
issues, recognized, documented, and alerted appropriate staff in event of emergency situations.
faxed, downloaded and mailed provider list to clients, military treatment facilities and transferred
to calls to appropriate staff members.
Nov 07- Jan-08 Adecco Temporary Services Phoenix, AZ
Collections, Data Entry, Clerical
Answered incoming telephone calls from AARP customers, and responded to general customer
inquiries, questions, complaints and quoted benefits using company’s computer software system.
Feb 07- Sep-07 Elba House Inc. Phoenix, AZ
Behavioral Health Technician
Duties included but not limited to: managed medications, transported clients, taught individual
groups; daily living skills and behavioral management, supervised clients during evening shift,
appropriated notes and imputed, edited and transpired various documentation into company’s
software system.
Aug 10- Present Ashford University Online Clinton, IA
BHS Behavioral Health Sciences
Bachelors Degree March 24, 2014. GPA 3.87
Jan 06- Dec 06 South Mountain Com. Co. Phoenix, AZ
Behavioral Health Sciences
Obtained 11 credit Hrs. Completed courses in Paraprofessional Counseling, Child Advocacy.
GPA 3.6
Apr 05- Sep 05 Chicanos Por La Causa Phoenix, AZ
Microsoft Word Courses
Aug/2006. Obtained certificate in Microsoft Word, Excel, Access, and PowerPoint.
References Available Upon Request
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