Ellen Avila
Houston, TX. *****
**************@*****.***
Objective:
Seeking a position in a fast paced, exciting environment within a growth oriented company. I am interested
in using my knowledge, skills, and expertise to improve business operations.
Qualification Summary:
Adaptive, results oriented, self motivated, and committed to reaching goals for the betterment of the
company as well as myself. I have also been a business owner and development coordinator for other small
businesses.
Professional Experience:
September 9, 2013 – Current EPI Staffing
Branch Manager: I was brought into the company to fix and repair a “broken branch”. I handle all sales
including telesales, telecollections, B2B sales, etc. I also perform all office management as well as
recruiting, screening, and processing of new employees.
December 26, 2005 – December 15, 2012 Labor Ready Inc. / True Blue Inc.
Branch Manager / Multi Branch Manager: Responsibilities include day to day operations and
management of one or more temporary labor offices with heavy sales and marketing of branch and
company, staff mentoring and training, customer relationship development and maintenance, monetary
collections, and employee relations as well as training of other management members of the company. My
job is to maintain current sales and increase prospective sales on a daily basis, and client management. I am
also responsible for creating and maintaining effective ways to recruit new, stable temporary associates with
the ultimate goal of developing them into hirable, sustainable, and permanent employees. I perform
personalized skills assessment and placement into positions by matching the prospective employee to the
right job. Added to this list, is the processing of forms and documents working with third party companies
to process workman’s compensation claims, insurance claims, and employee injuries.
August 22, 2005 – December 26, 2005 Labor Ready Inc.
Account Representative: Included all aspects of outreach sales and marketing regarding temporary labor
from local branch level including: client management, employee relations, and sales tracking and training.
February 2005 – August 2005 Stellar Advisors Inc
Assistant Manager: Included management, monetary collections, office operations, resident relations,
sales and lease training, as well as due diligence.
November 2003 – February 2005 Laurel Creek Apartment Home
Sales & Marketing Director: Included all aspects of office coordination with sales, lease, and HR training
and tracking, resident relations, monetary collections, sales strategy and development, and community
outreach.
Personal & Professional Values:
Integrity
Customer Service
Financial Performance
Respect
Diversity
Individual Responsibility
Open Communication
Mentoring & Training
Personal Certifications and Achievements
Win Win Selling Method of Sales
ServSafe Management Certified
Registered Flagger Certified
TWIC Card
OSHA 10 Certified
Rough Terrain Forklift Certified
JSCSS Certified
Basic + Certified
Trained in E Verify through Homeland Security
Audit Development and Training
Onboarding of new employees
Team Sales Training
Business Consultation in regards to Compliance
Compliance Training & Development
Business Presentation and Public Speaking
Operations Management
References Available Upon Request