Management City
Resume:
MARA M. MONTESCLAROS
Concepcion Uno, Marikina City
Mobile #: +63-917*******
Tel #: +632-*******
Email Address: ****.************@*****.***
OBJECTIVE
• To build my career in a challenging environment where I can be at my best at all times
EDUCATIONAL ATTAINMENT
TERTIARY CENTRO ESCOLAR UNIVERSITY (CEU)
Mendiola, Manila
BS TOURISM MANAGEMENT
2009 – 2013
UNIVERSITY OF THE EAST RAMON MAGSAYSAY MEMORIAL
MEDICAL CENTER (UERMMMC)
Sta. Mesa, Manila
BS NURSING
2006 – 2009
SECONDARY ROOSEVELT COLLEGE MARIKINA
Lamuan, Marikina City
2002 – 2006
ELEMENTARY ROOSEVELT COLLEGE MARIKINA
Lamuan, Marikina City
2000 – 2002
SEMINARS ATTENDED
• Food & Beverage Overview, Housekeeping Procedure and Bed Making
Centennial Hall A and B Manila Hotel, Philippines
February 16, 2012
• Familiarization Tour and Resort Management Orientation
Panglao Island Nature Resort and Spa, Bohol, Philippines
September 11, 2011
• Grand Tourism Festival 2011: Islands Philippines Reviving the Cultural Festivals
Centro Escolar University, Manila
March 1, 2011
• CEU- Association of Tourism Student, Member
Centro Escolar University, Manila
S.Y.: 2009- 2013
EMPLOYMENT/TRAINING RECORD
MAIC’S GYM February 2013 – August 2013
San Roque, Marikina City
Receptionist
• Welcomes visitors by greeting them, in person or on the telephone
• Promotes the company – gives information about the facilities and equipment of the gym, tours
the clients, gives fliers, mentions the importance of health and wellness within the company
• Provides good communication/rapport with the clients – attends to the inquiries of the clients,
responds to their requests and gives them feedback
• Encodes clients’ information and edit them if necessary
• Registers the members and walk-ins
• Does the inventory of drinks
• Answers phone calls and entertain questions about gym’s schedule and rate
• Offers the different promos for different programs
• Remits after shift
TRAINING RECORD
ASTORIA PLAZA August 2013 – October 2013
Escriva Drive, Pasig Central Business District
OJT – Food and Beverage Attendant (Coffee Shop)
• Greets and welcomes the guests
• Washes the dishes
• Set up the table according to meal
• Assists guest in their respective seats
• Refills juice or water
• Busts out chinaware, goblets, cutleries
• Makes juice or coffee
• Serves the orders
OJT – Food and Beverage (Banquet)
• Steams linens
• Sets the room according to its function – puts the right tables and linens as requested, puts water
and/or coffee station as needed depending on the guests
• Wipes chinaware, glassware and cutleries
• Serves the food and drinks to the guests
• Refills juice or water
• Busts out chinaware, glassware and cutleries
• Set up other rooms in advance for the next functions
• Brings back utensils, linens and other equipments to the storage room
OJT – Housekeeper
• Trashes out the garbage inside the room
• Do the beddings
• Wipes and vacuums every corner of the room
• Washes used up cutleries, chinaware and glassware
• Cleans the refrigerator, microwave and stove
• Refills toiletries
• Segregates linens according to sizes and towels according to use
• Requests for the linens
SKILLS
• Possesses good communication skills
• Computer literate - Microsoft Office Word Skills, Microsoft Office PowerPoint Skills
• Fast learner
• Proactive
• Telephone skills
• Customer focus
• Handles pressure
• Good time management
REFERENCES
• Mrs. Janelle Villamor-Qua
Head of Tourism Department/Association of Tourism Students Adviser
Centro Escolar University (CEU)
Mendiola, Manila
Contact no: +632-***-****
• Mr. Michael Mariano
Proprietor
Maic’s Gym
San Roque, Marikina City
Contact no: +632-*******
• Mr. Ricky Bitong
Mayor
Aurora Province
Contact no: +639*********
PERSONAL INFORMATION
Date of Birth : June 5, 1989
Place of Birth : Marikina city
Height : 5’3
Weight : 118 lbs.
Civil Status : Single
Citizenship : Filipino
Religion : Roman Catholic
I hereby certify that the above information is true and correct to the best of my knowledge and belief.
Mara M. Montesclaros
Applicant
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