Customer Service Sales

ELLYN POSEN

** ***** ***** ***********, *** Jersey 07751

732-***-**** **********@*********.***

PROFESSIONAL EXPERIENCE

CONGREGATION SONS OF ISRAEL, Manalapan, New Jersey

Office Assistant, January 2005-March 2014

• Lead operator of all office equipment – photocopiers, laminating machine, book

binding machine, scanners, fax machines and personal computer.

• Communicate with parents, employees and other individuals to answer questions,

explain information and address complaints.

• Open, sort and route incoming mail, answer correspondences and prepare

outgoing mail.

• Inventory and order materials, supplies and services.

• Compile, copy, sort and file records of office activities, business transactions and

other activities.

• Type, format, proofread and edit correspondence and other documents using

computers.

• Review files, records and other documents to obtain information to respond to

requests.

• Deliver messages and run errands.

• Answer telephones, direct calls and take messages

Para Professional, September 2003-January 2005

• Supervise students in classroom, halls, schoolyard and gymnasium.

• Instruct and monitor students in the use and care of equipment and

materials to prevent injuries and damage.

• Present subject matter to students under the direction and guidance if

teachers, using lectures, discussions or supervised role-playing methods.

• Prepare lesson materials, bulletin board displays, exhibits, equipment and

demonstrations.

• Organize and supervise games and other recreational activities to promote

physical, mental and social development.

• Distribute teaching materials such as textbooks, workbooks, papers and

pencils to students.

• Organize and label materials and display students’ work in a manner

appropriate for their eye levels and perceptual skills.

• Attend staff meetings

• Laminate teaching materials to increase their durability under repeated

use.

• Assist in bus loading and unloading

• Requisition and stock teaching materials and supplies.

BRY-PAT SIGNS, Morganville, New Jersey

Graphic Design Assistant, June 1993-May 1995

• Team member in the production of painting signage, vinyl signs and vehicle

signage

• Member of the design team

• Delivered orders to customers and helped with the installation of numerous signs.

LECHTER’S HOUSEWARES, Ledgewood, New Jersey

3rd Key Holder, June 1995-September 1995

• Provide customer service by greeting and assisting customers and responding to

customer inquiries and complaints.

• Direct and supervise employees engaged in sales, inventory taking, reconciling

cash receipts or in performing services for customers.

• Inventory stock and reorder when inventory drops to a specified level.

• Assign employees to specific duties.

• Enforce safety, health and security rules.

• Perform work activities of subordinates, such as cleaning and organizing shelves

and displays and selling merchandise.

• Keep records of purchases, sales and requisition.

EDUCATION

SUSSEX COUNTY COMMUNITY COLLEGE

Newton, New Jersey

Associates of Science Degree in Advertising Design

ART INSTITUTE OF FORT LAUDERDALE

Fort Lauderdale, Florida

Associates of Science Degree in Graphic Design

HONORS AND AWARDS

June 1990 Second Prize: Acrylic/Abstract

June 1988 Second Prize: Acrylic/Still Life

June 1987 First Prize: Design/Charcoal

References Available Upon Request

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