PROFILE
Organizational structure and finance management is my expertise. I am
efficient in customer management, market analysis, forecasting and
budgeting. I possess a high, in-depth understanding of business principles,
concepts and practices. I feel that with my knowledge and experience in
sales, corporate finance, business administration and home lending retail,
I would be a great asset to any organization. My goal is to attain a
position that will maximize professional growth, career development and
leadership opportunity.
EDUCATION
MASTER OF BUSINESS ADMINISTRATION
University of Phoenix ? Jacksonville, FL
BACHELOR OF SCIENCE IN CRIMINAL JUSTICE
University of Louisville ? Louisville, KY
ANALYZING FINANCIAL STATEMENTS
American Bankers Association
LICENSES
NATIONAL MORTGAGE LICENSING SYSTEM- REGISTERED LOAN
ORIGINATOR # 817297
Formally held SERIES 6, 7, 63, AND 65 LICENSES
Expertise & Technical Knowledge
Financial Services ? QC Auditor ? Organizational Skills ? Communication
Skills
TILA ? Analytical Skills ? Loan Origination ? Written Skills
Multi-Task ? Compliance ? Problem Solving Skills ? ECOA ? Microsoft Office
Skills ? Excel ? PowerPoint
PROFESSIONAL EXPERIENCE
QC Enterprise Audito r
EVERBANK ? Jacksonville, FL
2013-2014
< Monitor and test Commercial Lending, Retail, Wealth Management, and World
Markets activities within the bank.
< Perform a wide range of activities to ensure that commercial lending is
conducted in compliance with federal regulations and established bank
policies and procedures.
< Conduct monthly audits in accordance with the Commercial Quality Program.
< Maintain 98% percent accuracy rate to ensure the integrity of the QC
program is preserved.
< Work with business lines to develop effective management action plans.
< Work in partnership with manager, legal and compliance on audit criteria,
while ensuring adequate sampling methodology is in place.
TEAM LEAD FOR BANKRUPTCY AND FORECLOSURE, SERVICING AND DEFAULT
Wells Fargo ? Jacksonville, FL
2012-2013
< Managed 17 audit associates to validate foreclosure loans were in
compliance with mortgage terms; and fees assessed were permissible under
the term of the loan documents, such as affidavits of debt, Proof of
Claim, substitutions of trustee, and affirmation for state and federal
laws.
< Served as a single point of contact for escalations and requested
information; determined if any errors, misrepresentation or deficiencies
can be identified as a financial injury to the borrower.
< Verified processes and procedures were followed, system of record
notated, and borrower communications were performed in accordance to
Directives and Internal Operating procedures.
Senior Loan Processor, Retail HL
JP Morgan Chase ? Jacksonville, FL
2011-2011
< Adhered to SAFE Act consumer protection. Processed conventional purchases
and refinance loans. Analyzed loan documentation to verify eligibility
based on Fannie Mae & Freddie Mac conventional and non-conventional
investor guidelines. Reviewed Title Commitments, FEMA standard
determination, tax certificates, surveys, and appraisals for complete
underwriting approval.
< Verified pricing, credit, income, and assets to ensure all documentation
meet underwriting guidelines. Issued
Re-disclosures as required by Federal regulatory compliance and review
rate lock and point objectives for accuracy.
< Ascertained pricing and fees were accurately reflected on each
transaction and ordered all necessary appraisals, title, and credit
documents.
QA ANALYST, IMMINENT DEFAULT
JP Morgan Chase ? Jacksonville, FL
2010-2011
< Adhered to legal regulatory bank policies, procedures, and guidelines.
Exercised sound judgment while maintaining the objective of maximizing
profitability.
< Analyzed contractual agreements in an effort to determine resolutions on
loan defaults based on capacity, credit, cash and collateral.
< Reviewed asset statements to determine reserves for projected expenses
over the life of the loan. Applied judgment based on DU findings.
Objective was to determine risks and value of assets vs. liabilities.
INVESTOR SERVICES ADVISOR
Bank of America / Merrill Lynch ?
Jacksonville, FL 2009-2010
< Provided financial planning and investment advice to individuals,
corporate organizations and governments.
< Advised clients on investment earnings, stocks, bonds, mutual funds and
other investment strategies.
< Maintained rapport with all clients through follow, management and
servicing.
< Provided quick assessment analysis in obtaining investment, savings, and
liability management solutions to formulate financial strategic plan.
< Managed pooling and investing shareholder's wealth in viable group
assets as stated in the fund's objectives.
< Performed pivotal role in developing the financial advisory center's
growth strategy.
LOAN CONSULTANT
Wachovia (Subsidiary of Wells Fargo) ?
Jacksonville, FL 2008-2009
< Thoroughly reviewed, assessed, and approved commercial, real estate, and
credit loans.
< Established referral networks within a potential loan market to prospect
customers and expanded client base.
< Collaboratively worked with underwriters in formulating resolution for
mortgage application problems.
< Communicated with borrowers to update them regarding their financial
position and to recommend various methods of payments, such as mortgage
loan officers, agents, collection analysts, loan servicing officers, and
loan underwriters.
< Advertised and sold bank products and services to a variety of customers
that could address their needs.
LOAN CONSULTANT
Washington Mutual ? Jacksonville, FL
2001-2007
< Successfully initiated and introduced a variety of mortgage loans and
other financial products in alignment with current programs and product
parameters.
< Performed various responsibilities, such as presenting application and
supporting documents, assessing credit-worthiness, and determining
repayment risk to facilitate the process of loan approval.
< Closely worked with a cross-functional team in coordinating and directing
the entire loan process cycle from initiation to funding.
< Rendered assistance and guidance to new team members in appropriately
handling escalated customer problems and specific product and service
inquiries.
AFFILIATION
UNIVERSITY OF LOUISVILLE FOOTBALL 1993 LIBERTY BOWL CHAMPION
FREE AGENT ATLANTA FALCONS 1994
CHAMBER OF COMMERCE