Customer Service Manager

Wilmer Vega

***** ** ***** ** ********* FL *****

908-***-****

********@*****.***

OBJECTIVE: To obtain a customer service / dispatcher

position that will utilize my 9 years experience of working

in the trucking industry.

SKILLS: Great organizational skills.

Complete Knowledge of DOT Safety Regulation

Great Communication Skills

EXPERIENCE:

8/11-2/13 YMCA of Eastern Union County

1. Assistant Property Manager customer service

2. Plumbing, Electrical, Landscaping, hvac, carpentry

3. Complete handyman duties

11/08-7/11 FIERO MANAGEMENT INC.

1. asistant property manager, customer service.

2. plumber, Electrical,maintenance hvac,carpentry

3. apartment building renovations

11/07-10-08 Supervisor, Golden Touch

Newark Liberty International Airport

1. Overseen team of 18 drivers.

2. Provide customer service.

3. Ensured flight personnel were picked-up /drooped off

at terminals.

4. Ensure safety regulations.

03/05-10/07 Motor Coach Operator, Greyhound

1. Drive buses throughout East Cost.

2. Provide customer service.

3. Handle paper work

04/02-03/05 Supervisor, Allstar Car Carrier

1. Supervised team of 11 drivers

2. Performed quality control of equipment

3. Dispatch drivers to various locations

4. Ensure customer satisfaction

07/98-03/02 Dispatcher, Ruiz Transportation

1. Direct assignments for a team of 6 drivers

2. Received phone calls

3. Handle paperwork

EDUCATION:

1992 Elizabeth High School Elizabeth, NJ

H.S Diploma

REFERENCE: Available upon request.

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