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Customer Service Maintenance

Location:
New Delhi, HR, 124507, India
Posted:
April 18, 2014

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Resume:

C u r r iculum Vitae

Manjeet Kaushik Job Title: Desktop Support Engineer

Career Objective

To add value of excellence & higher efficiency to the company as we

Present Address;-

Sec-22,Gurgaon-Haryana

level of reliability continuously through hard work and contributing qu

product.

Personal Skills

Home Tel

+91-991*******

Comprehensive problem solving abilities; Excellent communication s

mold as per competitive global environment, deal with people and w

challenges and act as a team member.

Field of interest

Hand Phone

+91-991******* Server/ Networking Administrator in IT Field

Professional Experience

Position Organization Period

E-mail

AEGIS BPO 08 Nov 2011 To 19

Executive-

**.******@*****.*** Operations

Services Ltd. 2012

Born

Johnson Controls 1st February 2013

BMS Executive

August 04, 1993

India Limited(JCI) date

site at

Soul Status

Unmarried

Job Profile:- BMS Executive ( Facility Management)

Communicability

Hindi, English

Handling all Access control panels and access cards

Controlling and maintenance of CCTV and DVR’s in

Supervision and controlling of facility.

Nationality

Indian

Handling and controlling Fire panels,Fire alarm syste

Issue of New Access Card/ Pocket ID Card / Display

Control to HVAC and WLDS System

Maintenance of PA (Announcing ) System

Installation, maintenance and troubleshooting all sys

fire panels, alarm system, access control panels, sm

Manage the Internal and External Audits and All chec

Responsible to manage all reports and mails from re

Assets/ Competencies

Coordination with different department for smooth op

• Responsible for training and improvement of support

Work efficiently with people of diverse culture.

• Fast learner, adapt well to change and pressures in workplace.

Maintenance

• Sound communication and presentation skills.

• Ambitious and committed to excellence and perfection.

Achievements

• Committed to deadlines and schedules.

Consistent presentation of a professional image, both on

Positive feedback from the clients/employees regarding s

Demonstrated ability to meet deadlines, and set priorities

Offered excellent customer service in a pleasant and pro

Thorough understanding of the fundamental principles

their practical usage.

Technical Support Skills

Able to understand computer hardware and other operating syst

Familiar with desktop imaging software

Familiar with multiple models of desktops and laptops

Excellent communication and writing skills

Able to install equipment, wiring, machines and software program

Able to work independently and under pressure also Responsibl

Responsible for trouble shooting and debugging minor program

OS installation: Win XP, Win Server 2003, 2008,Win Vista, Win

Assembling, hardware up gradation troubleshooting

Windows maintenance, dual booting, upgrade & update the wind

MS outlook configuration, Outlook backup & restore and troubles

Antivirus update & virus protection

Troubleshooting of hardware and O/S

TCP/IP Configuration, Internet Maintenance

Professional Courses / Qualification

Courses / Qualification Institute

Junior Engineering in

Computer Science M.D Polytechnic, Bhiwani

Engineering

Pursuing B.E (Bachelor in Engineering) from

Educational Qualification

10th from H.B.S.E

12th from N.I.O.S.

Junior Engineering in CSE from M.D Polytechnic, Neemr

Technical skills

Platforms: Windows 2000/XP/Vista/ Windows7

Microsoft Office

MS- Office, Client and other software.

Anti-Viruses: MacAfee and Symantec corporate edition.

Mailing Pocess

Expected Salary : Negotiable

Declaration

I hereby declared that all the above written particulars

and details are true to the best of my knowledge and

belief and can be proven, Whenever Required.

Place

(Manjeet )

Date



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