Customer Service Sales

Azucena (Lina) P. Yoshimura

*** ****** *** ******** ****, CA 91360

Phone: 818-***-**** Email: **********@*****.***

Primary Skills/Interests

. Store Management . Supervision and Scheduling

. Cosmetics and Fashion Merchandise . Customer Service and Sales

. Multilingual (English, Tagalog, limited Spanish) . Client Development

. Cosmetics Artistry (Make-Up) . Goal Development

. Floor Presentation and Display Organization . Clientele Organization

and Management

EMPLOYMENT HISTORY

Gymboree

August 2013- Present

Thousand Oaks, CA

Store Manager

. Responsible for all aspects of store operations including sales,

planning, customer service, supervision of staff, coaching and

developing the staff, meeting and/or exceeding monthly sales goals,

floor presentation, Loss Prevention, store opening and closing.

Charlotte Russe

October 2012 - June 2013

Store Manager `

Simi Valley, CA

. Responsible for all aspects of store operations including sales,

planning, customer service, supervision of staff, coaching and

developing the staff, meeting and/or exceeding monthly sales goals,

floor presentation, Loss Prevention, store opening and closing.

Carter's Children Wear

August 2006 - September 2012

Store Manager

Camarillo, CA

. Responsible for all aspects of store operations including sales,

planning, customer service, supervision of staff, coaching and

developing the staff, meeting and/or exceeding monthly sales goals,

floor presentation, Loss Prevention, store opening and closing.

Talbot's

August 2004 - August 2006

Assistant Manager

Woodland Hills, CA

April 2003 - August 2004

. Assistant Manager

Responsible for sales,

customer service, supervision of staff, meeting and/or exceeding

monthly sales goals, floor displays, store opening and closing.

Thousand Oaks, CA Robinson's May Co.

April 1995 - February 2003

Counter-Manger-CHANEL/Product Specialist - Lauren Ralph Lauren

Los Angeles, CA

. Responsible for sales and customer service for CHANEL( line of

cosmetics. Duties included direct customer sales, reaching and/or

exceeding monthly sales goals, providing high-quality customer

service, developing and maintaining clientele. (1999-2003)

. Responsible for sales and customer services for Lauren by Ralph

Lauren( clothing. Duties included direct customer sales, floor

display and product maintenance, reaching and/or exceeding monthly

sales goals, providing high-quality customer service, developing and

maintaining clientele. (1995-1999)

Liberty House

July 1994 - December 1994

Custom Service Associate

Hilo, HI

. Responsible for providing customer service, shipping, gift-wrapping,

and package management.

Engineering Plastics Corporation

June 1987 - April 1990

Sales Representative

Manila, PH

. Responsible for generating sales to existing and new clients,

developing new clientele, and directing negotiations with buyers (from

general merchandise stores and department stores).

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