Customer Service Sales

Jason Miller

419-***-**** • *********@*****.***

Experienced purchasing professional

SUMMARY OF QUALIFICATIONS

• 8 years of experience writing purchase orders, approving payments, inventory, paying vendors, managing others in automotive

industry, including business to business (B2B) experience; demonstrated ability to meet and exceed goals. Strong ability to

manage employees and client relationships through strong excellent skills; ability to develop and nurture business relationships.

Performed payroll and managerial work.

• Proven track record of successfully managing client accounts and acquiring products and services in order to increase revenue

on consistent basis. SAP Business One, Microsoft word, excel, power point, and ADP.

PROFESSIONAL EXPERIENCE

Brown Automotive – Toledo, OH 2012-2013

Summer Help Sales Porter / Part time (while in school full time)

• Get used and new vehicles ready for delivery. Odd jobs

Vin Devers Mercedes Benz – Sylvania, OH 2010-2011

Service Management/Purchasing

• Purchase orders and approved payments, inventory and account management.

• Time estimation, creating quotes, researching technical information, technical writing, data entry, managed repair orders, sales

quota, problem solving. Successfully achieved Mercedes Benz certification, Maintained and review records of items purchased,

costs, delivery, product performance and inventories.

• Meet with vendors to negotiate improved pricing, product quality, and delivery.

• Managed others, work flow and established successful customer satisfaction index scores

Ed Schmidt GMC – Perrysburg, OH 2009 – 2010

Service Management/Purchasing

• Purchase orders, inventory, and approved payments. Routinely managed client accounts and serviced needs, updating

information in database, and following up after service to ensure positive experience.

• Review and approve purchase order placement accuracy and optimum delivery and pricing.

• Meet with vendors to negotiate improved pricing, product quality, and delivery.

• Developed and implemented market strategies, Educated clients on processes

• Managed others, time estimation, creating quotes, ordering parts, payroll, researching technical information, data entry

Lexus of Toledo – Toledo, OH 2003 - 2009

Service Management/Purchasing

• Negotiating and supervising contracts and formulating policies with vendors.

• Wrote purchase orders, inventory, and approved payments.

• Review and approve purchase order placement for accuracy and optimum delivery and pricing.

• Meet with vendors to negotiate improved pricing, product quality, and delivery.

• Managed outside vendors to and worked closely with vendors to obtain and develop desired products.

• Time estimation, creating quotes, ordering parts, payroll, researching technical information, data entry, managed repair orders,

sales quota, problem solving and account management

• Act as business to business (B2B) liaison to recommend additional services to clientele, and developed business relationships to

enhance cross-business marketing opportunities

• Sourced for additional products and services to offer to clientele in order to increase customer service and bottom line

General Motors Powertrain – Toledo, OH 2000 - 2002

Manufacturing internship – Castings, pressed metal and valve body machining manufacturing departments

EDUCATION

Bachelor of Science in Business Management/Supply Chain 2013

University of Phoenix GPA: 3.67; Dean’s List

LICENSURE TRAINING & CERTIFICATIONS

SAP Business One, Purchase Order training, Lexus and Mercedes Benz automotive certification,

Power Point, Word, Excel, ADP, Reynolds &Reynolds

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