Customer Service High School

Kyra Kahuria (Maiden: Fairley)

[*** Willow Creek Court Apt A] Hallsville, TX 75650

Phone: [918-***-****] Kyra.L.Fairley *@**.***

KK

Objective

Thank you for taking the time to view my resume. I am on a journey to pursue a stable career with a company that I can

grow with and values what I have to bring to the table. I am looking to find a position that will allow me to thrive in the

professional world. I have a strong background in customer service and I enjoy the rapport that is established when the

customer trusts you!

Experience

Tyler Technologies

400 NW Loop 281 Longview, TX…Amanda Reth

I am a temporary Support Representative that assists clients with Efiling and Servicing in multiple states. I communicate

with them via email, chat, and phone. I am currently hoping to relocate and find a job in an area with opportunities.

Rivermont Retirement Community [03/11 07/13]

800 Canadian Trails Dr. Norman, OK 73072…405-***-**** Eva Kizzia

I was a front desk associate for the retirement home. I spent a majority of my time answering a phone with multiple lines

that remained busy, as well as, attending to any questions are residents had in person. I was also responsible for filing

any documents and entering data online for my manager. This included information regarding any health concerns or

reports concerning the residents. I really enjoyed this position and adored the concepts and how important it was to

document the client’s needs. I spent a great did of time pitching the great amenities the retirement home had to offer.

Crimson Park Apartments [11/11 06/13]

Supervisor

2657 Classen BLVD Norman, OK 730**-***-*** 8000 Rusty Knowles

I was the Supervisor for the shuttle bus that ran during the school year. I drove a considerable amount of the time, but

when I was not on the shuttle I did various tasks in the office. These tasks include: data entry, lease signing, collection

calls, and visits to the students living in the complex

Sprint Call Center [06/11 10/11]

I was a customer service representative that did everything from basic troubleshooting to billing related concerns. I was

particularly fond of the billing related issues. We all so did a number of up sales.

The University of Oklahoma: Couch Cafeteria [09/ 06/13]

I was a food service worker for the frozen yogurt section of the main cafeteria at the University of Oklahoma.

Dish Network Caller Center [04/10 08/10

I assisted customers with basic troubleshooting concerning their receivers, and Internet services. I also did a considerable

amount of billing related issues if they were to mention them during the call.

Education

The University of Oklahoma [08/09 12/13]

Bachelor of Science received December 2013. I have a superb background in health and social sciences. I have

taken a number of classes that have been centered on relationships with a multitude of individuals. I plan

to pursue a Masters of the Business Administration, specializing in Human Resources online.

Jenks High School [08/04 05/09]

High School Diploma received in May 2009. 3.78

References

Victor Wanjiku 903-***-****

A Chemical Engineer for Eastman Chemical Company.

Katy Powers 405-***-****

Outreach Specialist, OU Cares Program

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